Senior Competitive Intelligence Manager
About this role
Kitchener, Canada
Senior Manager, Competitive Intelligence (6-Month Contract)
Sonova is seeking a Senior Manager, Competitive Intelligence for a 6-month contract opportunity, with the possibility of extension based on business needs. This role offers a flexible hybrid schedule and will lead competitive intelligence activities that inform business, brand, portfolio, channel, and go-to-market decisions. The Senior Manager will translate market, consumer, retail, channel, and competitor dynamics into clear insights and recommendations for global and regional stakeholders, helping strengthen Sonova’s category leadership and commercial effectiveness.
Responsibilities:
• Serve as a strategic partner to global and regional Marketing, Sales, Retail, Channel, and Commercial teams
• Identify and translate key developments across hearing care channels, retail networks, wholesale partners, digital touchpoints, and consumer access models into actionable insights
• Lead complex competitive intelligence projects from scoping through executive-ready recommendations
• Partner with regions, group companies, and commercial teams to connect global insights with local market realities
• Monitor competitor, channel, retail, consumer access, and market disruption trends to support strategic decision-making
• Create concise narratives and recommendations for senior leadership forums
• Leverage AI and digital tools to improve competitive intelligence processes, knowledge sharing, and speed-to-insight
More about you:
• Bachelor’s or Master’s degree in Economics, Social Sciences, Psychology, or a related field
• 12+ years of experience in similar business-facing roles, ideally within healthcare, medical device, or a global matrixed organization
• Strong experience generating meaningful insights from primary and secondary data sources
• Ability to translate complex market and competitive intelligence into clear, actionable recommendations
• Strong communication, analytical, problem-solving, project leadership, and stakeholder management skills
• Comfortable working independently in a fast-paced, ambiguous, and internationally matrixed environment
• Proficient with MS Office, Power BI, AI tools, and digital technologies with a strong business mindset
Travel:
5 – 10% travel may be required.
Don't meet all the criteria? If you’re willing to go all in and learn, we'd love to hear from you!
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone, please contact Sonova HR.
This role's pay range is between: $112,000 - $140,000 annually
Sonova Canada is now a certified Great Place to Work® May 2024- May 2025.
How we work:
At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.
Company at a glance
Around 25% of the world’s population is living with hearing loss. At Sonova, we envision a world where everyone enjoys the delight of hearing and lives a life without limitations. From personal audio devices and wireless communication systems to audiological care services, hearing aids, and cochlear implants. Our product brands – Phonak, Unitron, Sennheiser (under license), and Advanced Bionics – create compelling new products to offer the optimal solution for an ever growing consumer base through our globally diversified sales and distribution channels, including our well established global audiological care business. With a presence in over 100 countries and more than 19,000 employees, we leverage our global infrastructure and local roots. We aim for an inclusive work environment and culture that fosters a good balance of family and work-life for everyone. Our workforce is made up of 110 nationalities across 4 generations.
In 2006, Sonova founded the non-profit Hear the World Foundation, which seeks to give children living with hearing loss access to audiological care in low- to middle-income countries.
Top Benefits
- Medical coverage
- Dental coverage
- Vision coverage
- Health Savings Account
- Health Reimbursement Account
- Flexible Spending/Dependent Care Accounts
- TeleHealth options
- 401k plan with company match
- Company paid life/ad&d insurance
- Additional supplemental life/ad&d coverage
- Company paid Short/Long-Term Disability coverage
- Accident/Hospital Indemnity coverage
- Legal/ID Theft Assistance
- Paid time off
- Sick and vacation time
- Floating Diversity Day
- Paid holidays
- Paid parental bonding leave
- Employee Assistance Program
- Internal Career Growth opportunities
- Tuition reimbursement
- Hearing aid discount for employees and family
- Internal social recognition platform
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