Inside Sales / Call Center - West Deptford, NJ

There’s a Place for You at Cooper Electric Supply, LLC.

A career at Cooper Electric Supply, LLC is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Cooper Electric Supply, LLC offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.

Being “Powered by Difference” means we respect and value diverse perspectives. Cooper Electric Supply, LLC we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

What you will do:

• Handle phone-in customers with pleasant and courteous etiquette.
• Utilize product and technical knowledge to assist customer with product selection.
• Provide customer with written quotation which includes terms, and delivery method.
• Prepare customer sale order and confirm payment terms/method.
• Ensure timely delivery of materials to customer. 
• Resolve order issues by collaborating with external vendors and internal departments.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.
• Multi-task and continually prioritize tasks to be completed throughout the day.

What you will bring:

• Sales experience and/or electrical knowledge preferred. 
• Strong customer service skills and inter-personal communication skills.
• Ability to effectively communicate information and present solutions to a customer.
• Ability to speak, read, and write proficiently in English.
• Strong mathematics, verbal, and written communication skills.
• The ability to operate computers and relevant computer software.  
• Ability to prioritize needs in a fast-paced environment.

Physical Requirements and Work Environment

• The ability to sit for much of the assigned shift while using phones, and computers.
• The ability to walk between work area, counter, and warehouse throughout the day.
• The ability to lift, push, and pull material and objects weighing up to 50 lbs. and heavier weights with proper equipment. 
• The ability to bend, stoop, kneel, reach, and climb to perform various duties.  
• This job is preformed primarily in light industrial and office environments. 

Salary Range: Rate starts at $25/hr, but increases with applicable experience. 

Location: West Deptford, NJ 

Work Hours: Monday - Friday, 8am - 5pm

What We Offer You

We offer great family-friendly benefits to full-time associates:

We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Learn More About Us

Get to know us on YouTube, LinkedIn, Facebook and Instagram and learn how we’re “Powering Progress for Future Generations.”

Learn more at https://www.cooper-electric.com/

Cooper Electric Supply, LLC is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us

Equal Employment Opportunity Statement 

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected].

EEO is the Law

Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.

Pay Transparency Non-Discrimination Provision

Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.