Industrial Inside Sales
About this role
NorthEast Electrical is looking for an exceptional team player to join our Industrial Inside Sales Team!
Shift: Monday-Friday , 8:00AM to 5:00PM
Range: $28.00 per hour to $30.00 per hour plus commission
Work Location: Brockton, MA
There’s a Place for You at ESC/NorthEast Electrical
A career at NorthEast Electrical is more than a job. You’re investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. NorthEast Electrical offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory or other building – you can find it here. We operate throughout the Northeast and are part of the Sonepar group, the world’s #1 electrical distributor with over 45,000 associates around the globe.
Being “Powered by Difference” means we respect and value diverse perspectives. Within NorthEast Electrical we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.
We are seeking a motivated and customer-focused Inside Sales Representative to join our team. In this role, you will be the primary point of contact for assigned accounts, ensuring an exceptional customer experience while driving new business growth. The ideal candidate is proactive, results-driven, and passionate about delivering solutions that meet customer needs in a fast-paced environment.
What a day in this role looks like:
- Account Management: Serve as the main contact for assigned accounts—providing accurate quotes, coordinating orders, and ensuring a seamless purchasing experience.
- Customer Engagement: Initiate outbound calls and emails, leveraging Northeast Electrical marketing campaigns to uncover and develop growth opportunities with new and existing customers.
- Lead Qualification: Evaluate inbound leads and maintain detailed records in the CRM system to ensure visibility and timely follow-up.
- Opportunity Development: Analyze customer needs, identify product gaps, and recommend solutions to qualify new business opportunities.
- Collaborative Outreach: Partner with internal teams and vendor representatives to create strategies that strengthen relationships and drive growth.
- Digital Solutions Support: Educate customers on digital tools and online ordering capabilities, providing demonstrations to simplify their buying process.
- Adaptability: Contribute to special projects and additional duties that support team and company objectives.
What we are looking for you to bring to us:
- Goal-oriented, highly motivated sales professional.
- Strong communication and relationship-building skills.
- Experience with CRM systems and digital tools.
- Ability to analyze customer needs and identify growth opportunities.
- Team-oriented with a collaborative approach to achieving results.
Preferred: Familiarity Sandler Selling System
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What We Offer You We offer great family-friendly benefits to full-time associates:
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We’re proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.
Learn More About Us
Get to know us on LinkedIn, Facebook, Instagram, and YouTube, and learn how we’re “Powering Progress for Future Generations.”
https://www.linkedin.com/company/northeast-electrical-distributors/
https://www.facebook.com/northeastneedco
https://www.instagram.com/northeastneedco/
https://www.youtube.com/@northeastneedco
Learn more at https://www.needco.com/about
NorthEast Electrical is part of the Sonepar family of brands: https://www.soneparusa.com/us-en/about-us
Equal Employment Opportunity Statement
Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email [email protected].
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.
Pay Transparency Non-Discrimination Provision
Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.
Company at a glance
Sonepar is an independent family-owned company standing as the world leader in B-to-B distribution of electrical equipment, solutions, and services. In 2024, Sonepar achieved sales of $35.2 billion.* Present in 40 countries with a dense network of brands, the Group is leading an ambitious transformation to make its customers’ lives easier providing them with an omnichannel experience and sustainable solutions in the building, industry, and energy markets. Sonepar’s 46,000 associates are committed to accelerating the world’s electrification and driven by a shared Purpose: Powering Progress for Future Generations.
Sonepar in the U.S.
Sonepar entered the US in 1998 and has continued to grow due to strategic acquisitions and organic growth. Today, Sonepar serves the market through a network of companies with over 570 locations nationwide and 12,800 associates.
*Figure converted to dollars from €32.5B at 1.082 EUR/USD average rate.
Top Benefits
- Healthcare plans
- Dental & vision
- Paid time off
- Paid parental leave
- 401(k) retirement savings with company match
- Professional and personal development programs
- Associate Discounts
- Tuition Reimbursement
- Opportunity to become a shareholder
- Employer-paid short- and long-term disability
- Employer-paid life insurance for spouse and dependents
- Robust wellness program
- Gym reimbursement
- Employee Assistance Program (EAP)
- Generous Referral Bonuses
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