Hybrid Administrative Assistant
About this role
- Training & development
- Bonus based on performance
- Employee discounts
- Flexible schedule
The Role
- Customer communications — Monitor and respond to parent emails and texts twice daily (morning and afternoon). Answer common questions, route what you can't handle, and make sure no parent goes unanswered.
- Class schedules — Keep class listings, times, locations, and capacity accurate and up to date in our registration system (SportsEngine Motion). Update as sessions fill, change, or get added.
- Email & inbox management — Keep the inbox organized, triaged, and current. Draft routine replies, flag anything that needs the owner's attention.
- Leadership meeting coordination — Schedule meetings, send invites and agendas, track action items, and follow up so nothing falls through the cracks.
- General organization — Maintain trackers, files, and records so information is easy to find and nothing gets lost.
Who Thrives Here
- You take initiative. When a task wraps up, you move to the next thing on your own — you don't ask "what should I work on?"
- You're reliable. When you commit to checking messages twice a day or learning a new system, you actually do it, consistently.
- You're organized. You track your own work and keep the owner's world tidy without being managed.
- You communicate proactively. You give quick status updates before you're asked, and you raise problems early.
- You learn systems fast. You're comfortable getting up to speed on new software (we'll train you on ours) and don't need hand-holding after.
Requirements
- Strong written communication — warm, clear, professional with parents
- Comfortable with email, texting platforms, spreadsheets, and web-based software
- Reliable computer and internet
- Available at consistent times each day
- Experience with youth programs, customer service, or admin work a plus (not required)
To Apply
Flexible work from home options available.
Company at a glance
Soccer Shots is an international franchise program that provides children ages two through eight with a developmentally appropriate soccer and character development experience under the guidance of childhood education specialists, professional soccer players and experienced and licensed soccer coaches. The curriculum-based program is offered through 120 franchises operating in more than 180 territories across nearly 43 states and 2 Canadian provinces.
Soccer Shots was founded by two professional soccer players who identified a need for quality and engaging soccer programs for children under age eight. For more information or to find a program near you, visit www.soccershots.org. For more information on franchising with Soccer Shots, visit www.soccershotsfranchising.com.
Top Benefits
- Training & development
- Performance bonus
- Employee discounts
- Flexible schedule
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