Parts Technician, Journeyperson

SMS Equipment is seeking a knowledgeable and customer-focused Parts Technician, Journeyperson to provide efficient parts support for internal and external customers. In this role, you will dispense and manage parts inventory, provide accurate parts and pricing information, source alternatives, and support order fulfilment and warehouse activities.

Working closely with parts personnel, branch employees, distribution and logistics teams, manufacturers, and customers, you will help resolve inventory issues promptly while delivering friendly, knowledgeable service.

Base Wage: $39.46 per hour + premiums
Location: Timmins ON
Rotation: 14 days on / 14 days off (12-hour shifts, day and night rotation)

What You'll Do

• Manage parts inventory, including dispensing, receiving, inspecting, sorting, cataloguing, and handling stock.
• Provide accurate parts, pricing, and availability information to internal and external customers.
• Source alternative parts when OEM parts are unavailable and follow up on back orders.
• Complete invoicing, purchase-order, and work-order data entry accurately.
• Coordinate shipping instructions and support warehouse activities.
• Process CORE returns and keep price lists and catalogues current.
• Support apprentice training and help resolve customer inventory issues in a timely, cooperative manner.

What You Bring

You are a detail-oriented Parts professional with sound judgement and a commitment to responsive customer service. You take initiative, collaborate effectively, and stay organized while balancing multiple orders and inventory priorities.

Additional qualifications include:

• Journeyperson, Parts (required for on-site roles only)
• 3+ years of experience in materials or equipment handling.
• Ability to communicate effectively and professionally with internal and external stakeholders
• Working knowledge of computerized inventory systems.

Nice to Haves

• Knowledge of Komatsu or other heavy equipment parts
• Experience with stock receiving processes
• Forklift certification
• Fall Protection certification

This position is classified as an Individual Contributor role in SMS Equipment’s competency framework, requiring demonstration of core competencies (customer focus, collaboration, and technical/functional expertise). 

At SMS Equipment, safety is one of our core values and we care for each other, without exception. Our successful candidate is intrinsically motivated and committed to making safe choices when completing all tasks.

Pre-Employment

 This position is safety sensitive. Candidates may be required to complete:

• Ticket verification  
• Pre-employment medical questionnaire  
• Drug and alcohol test  
• 5-year commercial driver’s abstract  

This posting is for an existing vacancy within SMS Equipment. Applications will be accepted until a suitable candidate is hired. REVIEW

We thank all applicants for their interest. Only those selected to proceed to the next stage of the recruitment process will be contacted.

At SMS Equipment, the right partnership makes everything possible. We’re committed to building a diverse and inclusive team and encourage applications from all qualified individuals. Join us and bring your expertise to an organization that values safety, authenticity, innovation, performance, and respect.

SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. As the largest Komatsu dealer in North America, SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include competitive wages, comprehensive group benefits plan, and RRSP matching.