Snr / Supervisor, Buses Operation Excellence and Compliance
About this role
Responsibilities
Job Purpose
The Supervisor/Senior Supervisor (Operational Excellence & Compliance) supports the implementation of governance, compliance, and continuous improvement initiatives within SMRT Buses. Working closely with departments across the organization, the role drives operational excellence, strengthens compliance culture, and enhances business performance to support sustainable growth.
Duties and Responsibilities
Supervisor/ Senior Supervisor (OEC) duties and responsibilities are as listed below.
- Assist in conducting internal audits and reviews to verify the effectiveness of operational systems, controls, and processes.
- Support the monitoring and follow-up of compliance audits to ensure timely closure of findings and effective implementation of control measures.
- Promote and ensure adherence to established compliance policies, procedures, and governance requirements.
- Monitor compliance with operating procedures and work instructions across business units.
- Support the administration of the Knowledge Management System, ensuring effective document control and information management.
- Apply AI and digital tools to automate tasks, improve reporting, and enhance operational efficiency.
- Participate in continuous improvement initiatives, special projects, and other assignments as required.
- Any other related duties and responsibilities assigned from time to time
Qualifications & Work Experience
- Diploma in Safety Management / Environmental Management / Sustainable Development / Business Analytics or equivalent
- Preferably 2 years of working experiences. Fresh graduates are welcome
- Knowledge of and/or Internal Auditor training in ISO 9001, ISO 14001, ISO 45001, ISO 22301, and ISO 55001 will be an added advantage
Skills
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- Good knowledge of Microsoft SharePoint
- Good knowledge of Microsoft Excel and Power BI.
- Willing to use common AI and digital tools to support work tasks and improve efficiency.
- Generic skills include:
- Adaptable to changes. Versatile and comfortable in communicating with all levels within the organization.
- Comfortable working with ambiguity and without complete information.
- Ability to work independently and a Team player.
SMRT Buses Ltd, a subsidiary of SMRT Corporation, is one of Singapore’s major public bus operators. Anchored on our core competencies in operations, maintenance and training bus professionals, we operate bus services and manage bus depots and interchanges.
As the second largest public bus service operator in Singapore, we strive to deliver the best-in-class commuter experience by valuing commuters as our operational focus, developing our people as a key differentiator and innovating as an enabling strategy.
We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters.
Company at a glance
SMRT Corporation Ltd (SMRT) is a leading public transport services provider in Singapore. As the nation's dominant rail operator, SMRT manages and operates the North-South Line, East-West Line, Circle Line, Thomson-East Coast Line, and Bukit Panjang Light Rail Transit. These services are complemented by its bus, taxi, and private hire vehicle operations. Through Kaizen, SMRT enhances lifestyles by creating vibrant transit destinations for commuters and the communities it serves. In addition, SMRT collaborates with Malaysia's Prasarana to design, build, and subsequently operate, and maintain the RTS Link, which will enhance cross-border connectivity between Singapore and Johor. SMRT's core values are encapsulated in the acronym R.I.S.E, which stands for Respect, Integrity, Safety, Service, and Excellence. SMRT is dedicated to providing safe, reliable, and commuter-centric transport services.
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