Senior / Executive, Maintenance Planning & Support
About this role
Responsibilities
1) Maintenance Engineering & Fault Analysis
- Perform fault diagnosis and root cause analysis on bus systems and components.
- Analyse failure trends and maintenance data to reduce repeat defects.
- Provide technical support to depots and maintenance teams.
- Recommend improvements to enhance fleet reliability, availability, and safety.
2) Projects & Modification Management
- Support and manage engineering projects, including modifications, upgrades, and improvement initiatives.
- Coordinate project scope, schedules, risks, and deliverables.
- Support heavy maintenance programmes, fleet introductions, and engineering changes.
- Track progress and prepare technical updates and reports.
3) Trials, Testing & Validation
- Plan and conduct trials for new components, systems, or maintenance solutions.
- Define trial objectives, collect data, and assess performance outcomes.
- Coordinate trial activities with OEMs, suppliers, and internal teams.
- Ensure trials comply with safety, regulatory, and operational requirements.
4) OEM & Stakeholder Liaison
- Act as the engineering interface with bus OEMs and suppliers on technical matters.
- Coordinate investigations and corrective actions with OEMs.
- Work closely with Operations, Maintenance, Planning, Procurement, and Safety teams.
5) Tender Specification & Evaluation
- Prepare technical specifications and scope of work for engineering‑related tenders.
- Support tender evaluations, including technical compliance reviews and clarification with vendors.
- Provide technical recommendations for award decisions in accordance with governance requirements.
6) Maintenance Standards & System Setup
- Develop, review, and improve maintenance checklists and task content.
- Maintain and update maintenance plans, checklists, and engineering data in maintenance systems (e.g. SAP PM).
- Ensure maintenance task content reflects OEM recommendations, trial outcomes, and field learnings.
7) Reliability, Continuous Improvement & Compliance
- Support reliability improvement through defect analysis and corrective actions.
- Recommend process or technical changes to improve component performance and lifecycle cost.
- Maintain engineering documentation and support audits and regulatory reviews.
- Participate in continuous improvement and Kaizen initiatives.
Qualifications & Work Experience
- Diploma or Degree in Mechanical, Electrical, Automotive, Mechatronics, or related Engineering discipline
- 3–5 years’ relevant experience in maintenance or fleet engineering
(Senior role: typically, 5–8+ years)
Skills
- Knowledge of bus systems such as engine, traction motor, driveline, braking, and electrical systems.
- Experience in fault analysis, trials, and technical evaluations.
- Exposure to tender specification writing and technical evaluation is an advantage.
- Proficient in Microsoft Office; experience with SAP PM or maintenance systems preferred.
- Able to work effectively with OEMs, suppliers, and internal stakeholders.
- Experience in regulated or public‑transport environments is a plus.
SMRT Buses Ltd, a subsidiary of SMRT Corporation, is one of Singapore’s major public bus operators. Anchored on our core competencies in operations, maintenance and training bus professionals, we operate bus services and manage bus depots and interchanges.
As the second largest public bus service operator in Singapore, we strive to deliver the best-in-class commuter experience by valuing commuters as our operational focus, developing our people as a key differentiator and innovating as an enabling strategy.
We have set our core values to be Integrity, Service & Safety and Excellence. SMRT is committed to provide safe, reliable and comfortable service for our commuters.
Company at a glance
SMRT Corporation Ltd (SMRT) is a leading public transport services provider in Singapore. As the nation's dominant rail operator, SMRT manages and operates the North-South Line, East-West Line, Circle Line, Thomson-East Coast Line, and Bukit Panjang Light Rail Transit. These services are complemented by its bus, taxi, and private hire vehicle operations. Through Kaizen, SMRT enhances lifestyles by creating vibrant transit destinations for commuters and the communities it serves. In addition, SMRT collaborates with Malaysia's Prasarana to design, build, and subsequently operate, and maintain the RTS Link, which will enhance cross-border connectivity between Singapore and Johor. SMRT's core values are encapsulated in the acronym R.I.S.E, which stands for Respect, Integrity, Safety, Service, and Excellence. SMRT is dedicated to providing safe, reliable, and commuter-centric transport services.
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