Project Manager - TMaaS
About this role
Job Purpose
The Project Manager is responsible for delivering end-to-end TMaaS projects across SAF & RSAF. The role oversees project delivery, stakeholder management, system implementation, cybersecurity compliance, cloud operations, vendor management, and continuous service improvements to ensure successful delivery of digital solutions.
Responsibilities
Project Delivery
- Lead the planning, execution and successful delivery of software development and digital transformation projects.
- Manage project scope, schedule, budget, risks and resources throughout the project lifecycle.
- Develop project plans, milestones and resource allocation to ensure timely delivery.
- Monitor project progress and provide regular updates to senior management and customers.
- Facilitate project governance meetings and drive resolution of project issues and risks.
- Ensure project documentation is maintained throughout the project lifecycle.
Customer & Stakeholder Management
- Serve as the primary point of contact for customers, including government agencies, military organisations and enterprise clients.
- Build strong working relationships with customers and key stakeholders.
- Gather business requirements and translate operational needs into functional specifications.
- Manage customer expectations and ensure high levels of customer satisfaction.
- Coordinate user acceptance testing (UAT), training and production deployment.
Vendor & Commercial Management
- Manage external vendors, subcontractors and technology partners.
- Evaluate technical proposals and participate in tender evaluations.
- Negotiate contracts, Statements of Work (SOW), quotations and change requests.
- Monitor vendor performance and contractual obligations.
Financial Management
- Manage project budgets, CAPEX and OPEX expenditure.
- Track project financial performance and forecast project costs.
- Support business case preparation and project approval processes.
- Identify opportunities for operational efficiencies and cost optimisation.
Qualifications & Work Experience
- Possess at least a Bachelor’s Degree in IT Management, Engineering, or related field
- Preferably with 5 years’ working experience in a relevant industry
Skills
- Excellent project management, communication, and problem-solving skills
- Display understanding and appreciation of technology and use cases
- Ability to work independently and with othersexperience in defence, military, or government projects is a plus
Strides Digital is a leading provider of integrated digital solutions, driven by our core values of seamless, smarter, and sustainable. With a deep understanding of the constantly evolving digital landscape, we are here to cater to your unique business needs, ensuring that our solutions seamlessly integrate into your existing systems and processes.
Company at a glance
SMRT Corporation Ltd (SMRT) is a leading public transport services provider in Singapore. As the nation's dominant rail operator, SMRT manages and operates the North-South Line, East-West Line, Circle Line, Thomson-East Coast Line, and Bukit Panjang Light Rail Transit. These services are complemented by its bus, taxi, and private hire vehicle operations. Through Kaizen, SMRT enhances lifestyles by creating vibrant transit destinations for commuters and the communities it serves. In addition, SMRT collaborates with Malaysia's Prasarana to design, build, and subsequently operate, and maintain the RTS Link, which will enhance cross-border connectivity between Singapore and Johor. SMRT's core values are encapsulated in the acronym R.I.S.E, which stands for Respect, Integrity, Safety, Service, and Excellence. SMRT is dedicated to providing safe, reliable, and commuter-centric transport services.
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