Maintenance Technician, Special Projects
About this role
Summary: Responsible for the completion of all maintenance service requests for SMOC properties as assigned. Maintenance may include the primary fields of electrical; heating, ventilation and air conditioning (HVAC); carpentry; plumbing, painting, etc., in addition to basic repairs and upkeep of appliances and building hardware.
Why Work for SMOC?
- Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.
- Employer-paid Life Insurance & AD&D and Long-Term Disability for full-time employees.
- Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.
- 403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.
- Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.
- Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.
Primary Responsibilities:
- Perform a wide variety of general building maintenance repairs and services as assigned utilizing hand, power and specialty tools.
- Complete turnover process of vacant rooms/apartments as directed by the Maintenance Field Supervisor.
- Monitor and maintain all building systems as assigned.
- Complete assigned work orders and communicate timely and effectively regarding any changes, delays or closing of work orders.
- Perform external property work which may include picking up trash, sweeping curb and dumpster areas, shoveling/blowing/plowing snow and basic landscaping.
- Communicate any unusual occurrence and/or damage that have taken place or that may occur.
- Installing wooden structures and repairing existing wooden structures, installing windows, installing exterior or interior doors, interior trim work
- Installing and repairing wiring and conductive elements and electrical components in buildings and other structures
- Installing, inspecting, and repairing pipes, fixtures, and plumbing systems
- Work within expense limits established.
- Basic competence using payroll and work order mobile applications.
- Maintain a professional courteous manner with all tenants, vendors, contractors, and other employees.
- Assure all safety standards comply with company, local, City, State and Federal guidelines.
- Special projects and other responsibilities as may be determined.
- Engage all clients/tenants by understanding and addressing their needs whether within or outside the scope of work.
- Attend & participate in team meetings as requested and communicate effectively with clients and staff in other areas.
- Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.
- Ensure compliance with program/department, agency and/or funder requirements, as well as, SMOC policies & procedures.
- Requires regular travel throughout SMOC’s entire property portfolio and regional service areas including cities and towns such as, but not limited to Framingham, Ashland, Hudson, Marlboro, Worcester, Millbury, Northbridge, Oxford, Palmer, Spencer, Springfield, Chicopee, Leominster, Fitchburg and Lowell.
- Other duties as assigned.
Knowledge and Skill Requirements:
- High School Diploma or GED
- Valid Massachusetts Driver’s License and reliable transportation
- Experience in housing/facility maintenance
- Must be able to work independently
- Flexibility in schedule and willing to work “on-call” shifts
- Demonstrable use of basic hand tools and power tools
Organizational Relationship: Directly reports to Director of Facilities. Direct reports to this position are none.
Physical Requirement: See physical requirements document attached
Working Conditions: Travel with own vehicle is required; On Call rotation required; Working in inclement weather conditions; Must be able to work on ladders As part of the responsibilities of this position, the Maintenance Technician will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.
Monday through Friday: 8:00AM - 4:30PM. Includes a 30-minute unpaid lunch break.
40 Hours per week.
Company at a glance
South Middlesex Opportunity Council (SMOC), founded in 1965 as part of the Federal War on Poverty, has evolved to meet a wider range of challenges that people in our communities face. Our four main areas of programming include:
Behavioral Health Services | Comprehensive Housing Services | Employment and Education | Family and Nutrition.
SMOC is a multi-service umbrella organization that works in the community to provide opportunities to enhance self-sufficiency. Headquartered in Framingham, Mass, the agency has expanded to meet housing needs of homeless and formerly homeless individuals in the greater Worcester region and became the Greater Worcester Housing Connection. We also are affiliated with the Open Pantry Community Services in Springfield to provide additional housing, food and supportive services throughout Western MA. Our mission is "To improve the quality of life of low-income and disadvantaged individuals and families by advocating for their needs and rights; providing services; educating the community; building a community of support; participating in coalitions with other advocates and searching for new resources and partnerships" SMOC programs apply best known practices in environments that are client-centered, strength-based and trauma-informed.
To apply for our various positions, please follow this link www.smoc.org/opportunities.php
Top Benefits
- Paid Time Off
- Sick Time
- Paid Holidays
- Life Insurance
- Accidental Death and Dismemberment Insurance
- Long-Term Disability
- Medical Plans
- Dental Plans
- Orthodontic Coverage
- Vision Insurance
- 403(B) Retirement Plan
- Company Match
- Term Life Insurance
- Whole Life Insurance
- Accident Insurance
- Critical Illness Insurance
- Hospital Indemnity
- Short-Term Disability
- Flexible Spending Accounts
- Dependent Care Accounts
- Employee Assistance Program
- Tuition Reimbursement
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