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SmartCardia

Shipping and Customer Service Clerk

Des Plaines · On-site$18 – $23
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About this role

Benefits:
  • 401(k)
About the Role:
SMARTCARDIA INC is looking for a motivated and detail-oriented Shipping and Customer Service Clerk to join our team in Des Plaines, IL. This is a dynamic dual-role opportunity where you'll play a key part in keeping our operations running smoothly while delivering exceptional service to our customers. If you thrive in a fast-paced environment and love making an impact, we want to hear from you!


Responsibilities:
  • Process and prepare outbound shipments, including packaging, labeling, and documentation
  • Coordinate with carriers and freight vendors to schedule pickups and track deliveries
  • Receive and inspect incoming shipments for accuracy and quality
  • Maintain accurate shipping and inventory records using internal systems
  • Respond to customer inquiries via phone and email in a timely and professional manner
  • Resolve order discrepancies, shipping issues, and customer complaints efficiently
  • Collaborate with internal teams to ensure accurate and on-time order fulfillment
Requirements:
  • Prior experience in shipping, logistics, or warehouse operations preferred
  • Strong customer service skills with a professional and friendly demeanor
  • Proficiency with shipping software, ERP systems, or order management platforms
  • Excellent attention to detail and strong organizational skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Strong written and verbal communication skills
  • High school diploma or equivalent required; additional education a plus
About Us:
SMARTCARDIA INC is an innovative company based in Des Plaines, IL, dedicated to delivering cutting-edge solutions with a commitment to quality and customer satisfaction. Our team is passionate, collaborative, and driven by a shared mission to make a difference in everything we do. We pride ourselves on fostering a supportive work environment where employees are valued and empowered to grow.

Company at a glance

SmartCardia has developed a revolutionary AI platform and 7-Lead ECG patch for cardiology and remote patient monitoring.

ECG patch provides superior accuracy in detecting cardiac arrhythmias, thanks to its seven ECG leads, providing good P-wave and QRS beat morphology and a low amount of noise on the ECG. ECG leads and vitals are recorded for up to 14 days, and all 7 leads are uploaded in real-time to the cloud. The secure cloud allows clinicians and hospital staff to access data in real-time.

SmartCardia's SmartNeuralNet is a world-leading machine learning technology that powers the patch and cloud. Patients with cardiac arrhythmias or deteriorating conditions will be notified immediately to a clinician. Cardiologists and certified cardiac technicians annotate millions of ECG segments for the AI platform.

Founded2015
Team Size51-200 employees
WorkspaceOn-site
IndustryMedical Device
Location
Rosemont, Illinois, United States
Websitesmartcardia.com
LinkedInLinkedIn

Top Benefits

  • 401(k)

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