Marketing Community Manager US (F/M/X)
About this role
At Skeepers, we help brands put their customers’ voices at the center of their strategy.
Our SaaS platform enables companies to collect, moderate, and activate authentic content (such as reviews, videos, social posts) across every customer touchpoint.
Our mission: to boost acquisition, conversion, and loyalty through the power of User Generated Content (UGC).
More than 8,000 brands already trust us to build stronger, more meaningful, and lasting connections with their communities.
Joining Skeepers means being part of a fast-growing company at the crossroads of marketing, tech, and data, where every voice matters.
Skeepers is a leading Influencer Marketing platform connecting leading brands with nano and micro creators to build authentic consumer relationships. Our Community team plays a key role in growing, engaging, and retaining one of the largest creator communities across Europe and North America.
We are looking for a Marketing Community Manager – US to lead the growth and engagement of our North Ameria creator community while positioning Community as a strategic driver of business success.
Your Mission
As Marketing Community Manager – US, you will own the development of the US creator community across the entire creator lifecycle—from acquisition and activation to retention and community engagement. You will collaborate closely with Product, Customer Success, Sales, Content, and Marketing teams to create meaningful experiences for creators while delivering measurable value to brands and the business.
Key Responsibilities
Community Growth & Acquisition
Develop and execute creator acquisition strategies across organic, referral, partnership, influencer sourcing, and paid channels.
Grow strategic creator segments aligned with business priorities. (Beauty, Family, Fashion, Food)
Manage creator sourcing initiatives and optimize acquisition performance through data-driven insights.
Monitor market trends, competitor activities, and creator behaviors to continuously improve acquisition strategies.
Creator Engagement & Lifecycle Marketing
Build and optimize creator activation, education, and retention strategies throughout the creator journey.
Manage CRM lifecycle campaigns to onboard, activate, educate, and re-engage creators.
Develop engaging community initiatives including My Club, VIP Creator programs, webinars, events, and educational campaigns.
Continuously improve the creator experience through community feedback and performance analysis.
Collaboration with the US Social Media Content Manager
Partner closely with the US Social Media Content Manager to develop social media strategies that support community growth and engagement.
Co-create creator-focused campaigns across acquisition, education, and activation, leveraging compelling community storytelling across social channels.
Ensure alignment between community initiatives, CRM lifecycle campaigns, and social content to maximize creator engagement and business impact.
Cross-functional Collaboration
Partner closely with Customer Success and Sales to support brand campaign performance, creator activation, to strengthen relationships between creators, brands, and Skeepers.
Support strategic brand x creator collaborations through creative initiatives such as online creator events, masterclass and key community activations
Represent the voice of creators by gathering community feedback and partnering closely with Product & Data teams. Identify opportunities to improve the creator's experience and contribute to product evolution.
Collaborate with Europe Community Managers to share best practices and scale successful initiatives across markets.
Produce community insights, reports, and recommendations to support business decisions.
Project & Team Coordination
Supported by interns and coaching their development.
Lead community projects from planning to execution while ensuring timely delivery and clear communication.
Contribute to process improvements, documentation, and operational excellence across the Community team.
What We're Looking For
Already had 1-2 years' experience in Community Management, Influencer Marketing, CRM, Growth Marketing, or Creator Economy.
Strong understanding of influencer marketing, social media platforms, and community engagement strategies.
Experience with CRM and lifecycle marketing.
Knowing Customer.io, Modash, Tableau, Later, or similar marketing tools is a plus.
Strong project management and stakeholder management skills.
Data-driven mindset with the ability to translate insights into actionable recommendations.
Excellent Oral presentation & Communication skills.
Passion for the creator economy and digital marketing.
Why Join Skeepers?
Own the strategy and growth of Skeepers' largest creator communities.
Work at the intersection of Community, Marketing, Product, and Business.
Collaborate with global teams and leading international brands.
Drive innovative creator programs with measurable business impact.
Grow your career in one of the fastest-growing areas of digital marketing.
Work with AI-powered marketing tools to enhance creativity, streamline operations, and scale community growth through data-driven and innovative approaches.
Company at a glance
Skeepers helps brands translate authentic consumer voices into business thanks to our AI-powered UGC suite. Over 8,000 clients worldwide rely on our solutions to amplify reach, boost engagement, and drive sales and customer retention. By enabling brands to collect, manage, and activate UGC at scale, we help them unlock real customer insights and build lasting loyalty. With 400+ employees globally, Skeepers is headquartered in France, with offices across Europe and the Americas. For more information, visit
www.skeepers.com
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