Sr Dir, Sales

ABOUT SINCH

Sinch is pioneering the way the world communicates. More than 150,000 businesses — including Google, Uber, Paypal, Visa, Tinder, and many others — rely on Sinch’s Customer Communications Cloud to power engaging customer experiences through mobile messaging, voice, and email. 

Whether you need to verify users or craft omnichannel campaigns, Sinch makes it easy. Our AI-infused Super Network, APIs, and applications ensure you can connect with your customers reliably and securely, at every step of their journey. 

At Sinch we “Dream Big”, “Win Together”, “Keep it simple”, and “Make it Happen”. These values are our foundation! 

DESCRIPTION

We are seeking a strategic, results-driven, and customer-focused Sr Sales Director, LATAM to lead our enterprise sales organization across Latin America. This individual will be responsible for driving revenue growth, expanding market share, developing strategic customer relationships, and leading a high-performing sales team across the region.

The ideal candidate brings a strong background in CPaaS, SaaS, telecommunications, or cloud communications, with proven experience selling complex enterprise solutions and managing multi-country sales organizations. This leader will play a critical role in accelerating growth across key markets while positioning the company as a trusted partner in customer communications, engagement, and digital transformation.
 

REQUIREMENTS 

• Bachelor's degree in Business, Marketing, Engineering, Technology, or a related field; MBA preferred.
• 10+ years of sales experience with at least 5 years in a senior leadership role managing enterprise sales teams across Latin America.
• Proven track record of exceeding revenue targets and driving sustainable growth within the CPaaS, SaaS, cloud communications, telecommunications, or technology industries.
• Deep expertise in CPaaS solutions, including Messaging, Voice, Email, Verification, WhatsApp Business Platform, RCS, and Omnichannel Customer Engagement solutions.
• Strong understanding of digital transformation initiatives and the role of customer communications, automation, and AI-powered engagement solutions in enterprise environments.
• Demonstrated success building, leading, and developing high-performing, geographically distributed sales teams across multiple LATAM markets.
• Established network of enterprise customers, strategic partners, and executive decision-makers throughout Latin America.
• Proven ability to negotiate and close complex, high-value enterprise agreements and strategic partnerships with C-level stakeholders.
• Strong analytical and commercial acumen, with experience in sales forecasting, pipeline management, territory planning, and CRM-driven decision making.
• Fluent in Portuguese and English. Spanish is highly desirable. Willingness to travel across Latin America as required.
• Be based in São Paulo or region.

OUR HIRING PROCESS

We are committed to ensuring a recruitment process that is fair, objective, consistent, and inclusive. Our approach includes structured, competency-based interviews designed to evaluate your skills, experience, and qualifications relevant to the role. At times, we may include a data-driven assessment to enhance our hiring success and identify candidates likely to excel.  

We believe in a two-way process and encourage you to ask questions throughout the journey.  If this role isn't what you're looking for, please explore the other opportunities listed on our career page: https://www.sinch.com/careers/. No matter who you are, we hope you find an exciting path forward - hopefully with us! 

BENEFITS

STAY HEALTHY: We cover 100% of medical and dental plans for Sinchers and eligible dependents through Bradesco Saúde. 

FLEXIBLE BENEFITS: With the Caju flexible benefit card, our Sinchers can choose to use benefits on food, education, and home office assistance. 

FAMILY FIRST: Our Sinchers can enjoy paid maternity leave for 180 days and paternity leave for 30 days. Plus, we provide daycare assistance for kids up to five years old. 

EVERYDAY WELLBEING: We partner with Wellhub to help Sinchers access gyms and wellness options. 

SECURE YOUR FUTURE: Our Partnership with Prudential life insurance provides coverage for all Sinchers in the events of unexpected absences, serious illness, accidents, and disabilities. 

DIVERSITY AND INCLUSION: We offer annual reimbursements for certain expenses related to disabilities and/or transgender needs. 

TAKE A BREAK: Our Sinchers can take a day off on their birthday to celebrate with their loved ones.