Service Specialist

Company :

Terra Industrial New Zealand Limited

• Generous hourly rate + lots of other staff benefits

• Ongoing training and career development

• Great team and support

We’re looking for a Service Specialist to join the Terra Cat team in Rotorua. You’ll be out in a fully equipped lube truck, visiting customer sites across the Bay of Plenty and Taupo regions, helping to keep Caterpillar machines running at their best.

This is a practical, varied role where you’ll work independently, build strong relationships with customers, and be supported by a knowledgeable team.

What you’ll be doing

Your day will involve servicing and maintaining Caterpillar equipment, including:

• Checking, changing and refilling fluids and lubricants

• Completing filter changes

• Carrying out software upgrades

• Inspecting machine systems and components

• Performing minor mechanical or body repairs

• Cleaning engines and equipment

• Completing service and inspection reports

What’s in it for you

• Competitive hourly rate: $36.33 – $46.48, depending on experience

• Paid overtime after 8 hours, if required

• $2,000 pa tool allowance

• Industry‑leading training, including Technician Development & Master Technician programmes

• Secondment opportunities to Antarctica, NZ mines, Australia and Pacific Island Cat dealers

• Discount fuel card (for family use too)

• Subsidised medical insurance

• $‑for‑$ superannuation contributions up to 6.5%

• PPE and uniform provided

• A supportive team culture and an active social club

What we’re looking for

• A qualified and experienced heavy diesel technician

• Full New Zealand driver’s licence (Class 2 preferred)

• A positive attitude and good communication skills

• Someone who takes pride in their work and enjoys delivering great service to customers

About Terra Cat

Terra Cat is the New Zealand Caterpillar dealer, with 18 locations nationwide from Whangārei to Invercargill. We support customers across a wide range of industries by supplying world‑class equipment, technology and expertise.

Find out more at www.terracat.co.nz

Hit Apply now to submit your application online. Please apply immediately as we will be assessing and progressing on application and may close applications earlier than the advertised date.

If you’d like to know more, call our Talent team on 0800 CAT JOB (0800 228 562).