Customer Service Representative
About this role
Company Description
At Biz Voice Boost, we believe that meaningful connections drive business success. We are a growing company dedicated to helping brands strengthen their public image through professional communication, community engagement, and innovative outreach strategies. Our team values collaboration, creativity, and continuous growth, providing every employee with the opportunity to build a rewarding career in a supportive and professional environment.
Job Description
Job Summary
We are seeking a motivated and sales-focused Customer Service Representative to engage with customers, understand their needs, and recommend products and services that provide value. This role combines customer service, relationship-building, and sales responsibilities in a fast-paced environment.
Responsibilities
- Welcome and engage with customers in a friendly, professional manner.
- Present products and services based on customer needs.
- Identify sales opportunities and recommend appropriate solutions.
- Follow up with prospective and existing customers to support sales growth.
- Build strong customer relationships and encourage repeat business.
- Support promotional and customer acquisition initiatives.
- Maintain accurate records of customer interactions and sales activities.
- Collaborate with team members to achieve sales and customer engagement goals.
- Participate in ongoing sales training and professional development.
Qualifications
- High school diploma or equivalent required.
- Strong communication and interpersonal skills.
- Confident, outgoing, and customer-focused personality.
- Goal-oriented and motivated to achieve results.
- Strong relationship-building and problem-solving abilities.
- Excellent organizational and multitasking skills.
- Reliable, adaptable, and self-motivated.
- Previous experience in sales, customer service, retail, hospitality, or promotions is a plus but not required.
Additional Information
- Competitive salary of $45,000 – $49,000 per year.
- Full-time position with a professional and supportive team environment.
- Career growth and advancement opportunities.
- Ongoing training and professional development.
- Opportunities to strengthen communication, customer service, problem-solving, and leadership skills.
- Collaborative workplace focused on personal and professional growth.
- Opportunity to take on greater responsibilities as your skills develop.
Company at a glance
Welcome to Signal Tru Brand – where passion meets purpose, and creativity reigns supreme! We’re not your average PR and branding agency. We’re a dynamic team of storytellers, trendsetters, and problem solvers on a mission to revolutionize the way brands connect with their audience.
Our Story
Signal Tru Brand was born out of a shared vision – a vision to disrupt the status quo and redefine the art of storytelling in the ever-evolving world of PR and branding. Founded by a group of industry veterans with a penchant for innovation and a knack for thinking outside the box, we set out to create a company that not only delivers results but also sparks joy, ignites curiosity, and inspires change.
Our Philosophy
At Signal Tru Brand, we believe that behind every great brand is a great story waiting to be told. We’re firm believers in the power of authenticity, creativity, and strategic thinking to captivate hearts, minds, and imaginations. Whether it’s crafting compelling narratives, building meaningful relationships, or navigating the ever-changing media landscape, we’re committed to helping brands find their voice and stand out in a crowded marketplace.
Top Benefits
- Professional development
- Ongoing training
- Career advancement opportunities
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