Manager, Hospital Operations

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

Job Description

The Manager of Hospital Operations is a Headquarters based role reporting directly to the system Vice President of Hospital Operations. This position’s primary responsibilities are to:

• Manage the development of capital and operating fiscal budgets across the Hospital Operations Division

• Provide budgetary oversight and guidance to achieve financial operating targets and align forecasts with annual objectives

• Compile and report key financial data to various stakeholders (i.e. monthly and quarterly budget reconciliation reports, variance and exception analytics, capitalization information, initiative cash flow commitments and projections) for the Hospital Operations Division. Oversees Headquarters Building Operations Department and serves as a primary resource to other Shriners Children’s Departments and Shriners International

• Participate as an integral component enterprise-wide RFI/RFP procurement processes

• Identify and spearhead initiatives which deliver incremental and sustainable cost savings opportunities across the system

• Operate as project manager for key activities and projects which directly align with the strategic short- and long-term goals set forth by Leadership

• Represent Hospital Operations Division in working with functional departments including Finance and Accounting, Business and Planning Development, Medical Affairs, Research, etc. with a specific focus on budgetary, strategic planning and systems/process improvement purposes

• Consult with various Departments in the Division on planned initiatives, budget forecasting, planned work, standardization efforts, procurement, contracting and formulating vendor programs.

Functional Departments of Hospital Operations Division are:

• Hospital Administration

• Building Operations

• Facilities Management

• Health Information Management

• Information Services

• Corporate Orthotics and Prosthetics

• Supply Chain Management

• Telehealth

This position assists and collaborates with the Vice President of Hospital Operations on executive-level presentations, corporate communications, key activity project management oversight, developing key metrics to track the progress of the operational pillar of the strategic plan and other initiatives as they pertain to operations.

This position is a 100% onsite position based at our Corporate Headquarters in Tampa, Florida.

Key Responsibilities:

Critical Thinking

• Translates vision into strategies with clear objectives and practical action plans providing clear guidelines for meeting goals

• Demonstrates a long-term view of where the department is going and integrates this view with vision

• Makes decisions in a timely manner

• Escalates issues appropriately

Support of Governance Activities

• Vice President, Hospital Operations, supports the Hospital Operations and Buildings & Equipment Committees of the Joint Boards.

• The position coordinates with Vice President and division Executive Assistant with producing agendas, presentations, minutes and related materials for the Committees.

Financial and Operational Management

• Develops, analyzes and executes sound and sustainable processes for budgets and operational initiatives

• Collaborates with key stakeholders on business plan development and roll out strategies

• Remains abreast of the healthcare industry and the potential future impacts to the functional areas that comprise Hospital Operations

• Provides leadership and oversight for budget preparation, formulation, presentation, and execution

• Delivers key financial reporting information to various Department Heads and Managers

• Knowledgeable of system Financial and Procurement policies and procedures

Building Management

• Oversees operations of Headquarters Building Operations ensuring smooth operations and a comfortable working environment.

• Collaborates with system Risk Manager and Senior Corporate Director, Facilities and Construction

• Regularly conducts rounds of buildings, grounds, mechanical spaces, and fire prevention, security & safety systems ensuring property is well maintained and proper safety measures are followed

• Respond to issues raised by building occupants and Leadership

• Oversees the building disaster management program and serves as a primary emergency contact

• Oversees building security system

• Provides training to building occupants as appropriate for safety, security, fire prevention, and other programs as needed

• Develops and updates Building Operations policies and procedures

• Supervises Building Operations supervisor ensuring supervisor and team perform operations properly

• Serves as primary contact for janitorial, landscaping and maintenance contracts

Required Qualifications:

• Bachelor's Degree in a related field

• 5-7 years of related work experience

• Working knowledge of Microsoft Office Suite. Aptitude to learn and utilize other software tools.

Preferred Qualifications:

• Master's Degree in a related field


Compensation is determined based on years of relevant experience and departmental equity.