About this role
Are you a seasoned professional with a proven track record
in hotel software sales and a knack for translating technology solutions into
tangible benefits? If you're adept at navigating the intersection of
hospitality and technology, with a strong background in hospitality IT
solutions & sales, we have an exciting opportunity for you to excel in a
dynamic Sales role.
Position Overview:
As a DOS, you'll be talking about our cutting-edge
technology offerings which help our clients' operational needs. Leveraging your
6-10 years of experience in hospitality IT Sales, specifically in the hotel
technology realm, you will play a pivotal role in presenting how our solutions
can enhance their efficiency, revenue management, and overall guest
experiences. The DOS will be responsible for identifying and pursuing new
business opportunities, cultivating relationships with key decision-makers, and
achieving sales targets within the assigned territory. Your confident
familiarity with terms like API, AWS, and cloud is essential to succeed in this
role.
What You Will Do
Ø Enablement
- Develop
and implement strategic sales plans to achieve revenue targets and expand
market presence in the KSA hospitality and F&B industry.
- Identify
and prioritize key accounts and prospects within the territory, conducting
thorough research to understand their business needs and challenges.
- Track
sales performance metrics, pipeline activity, and revenue forecasts,
providing regular updates and reports to senior management.
- Build
and maintain strong relationships with prospective and existing clients,
serving as a trusted advisor and consultant on IT solutions tailored to
their specific requirements.
- Lead
the end-to-end sales process, from initial prospecting and lead generation
to negotiation, contract closure, and post-sale follow-up. Update CRM time
to time for updates.
- Collaborate
closely with cross-functional teams, including pre-sales, marketing, operation
support, to ensure alignment of sales efforts with company objectives and
customer needs.
- Prepare
and deliver compelling sales presentations, proposals, and demonstrations
to prospects, effectively communicating the value proposition and benefits
of our IT solutions, leveraging your exceptional communication and
presentation skills.
- Utilize
your deep understanding of hotel operations to demonstrate how our
solutions can streamline front office processes and elevate guest
satisfaction.
- Coordinate
with the dealer to ensure that they achieve their sales target.
Ø Sales
& Market Research
· Evaluate and validate potential and existing partners, incl.
qualifying leads (partnering with Marketing in key initiatives for lead
generation and materials).
· Accelerating the sales process by identifying solutions to
customer pain points.
· If needed, in preparation with/for the sales team,
communicate with project management to translate clients’ requirements and
smooth transition from sales to implementation.
· Review new marketing documents for accurate promotion of the
product.
Ø Strategy
& Innovation
· Maintain thorough knowledge on international hospitality
industry trends and developments. Functioning as an ambassador of innovation
for the product and company, introducing new industry trends and developments.
Ø Documentation
& Controlling
· Manage and control proposal/deal qualification, including
quote verification.
· Keeping product documentation up to date, highlighting the
aim and purpose of the product.
Ø Product
· Update yourself on the new product enhancements, integration
projects, RFI’s and RFP’s.
· Providing product knowledge support, translating the
technical aspects of the product to the product and pre-sales team and client,
being the intermediary between product management and client.
Ø Additionally
· Coalize with Marketing department to discuss sales
expectations, help highlight product USP’s, introducing innovative approaches
on representation of the company/products, evaluate the methodologies and
strategies applied to reach the relevant markets and clients.
Requirements
- Bachelor's
degree in Hospitality Management, Business, Information Technology, or a
related field.
- 10-15 years of hands-on experience in marketing/selling hotel IT solutions,
preferably focusing on hospitality and F&B vertical.
- Strong
grasp of property management systems and revenue management strategies etc.
- Comfortable
discussing and explaining technology concepts such as APIs, AWS, cloud
solutions, and AI to both technical and non-technical audiences.
- Proficiency
in using Microsoft Excel for data analysis and reporting purposes.
- Exceptional
communication and presentation skills to effectively convey complex
information.
- Analytical
mindset with the ability to address operational challenges with creative
solutions.
- Proactive
approach to problem-solving and an aptitude for working in a fast-paced,
collaborative environment.
- Certifications
or additional training in hotel technology and operations are a plus.
- A
high degree of autonomy and self-motivation.
- Highly
structured, outgoing and social person, ready to communicate with
employees, customers and partners across different countries and different
organizational levels.
Benefits
What You Will Get From US
- Exciting
job within a creative environment and the opportunity to make a real
impact on the business
- Friendly,
motivated and talented multicultural team.
- Generous
compensation package.
- An
individual workplace, of course as much coffee, mate and fruit as you need
to get into the flow.
- An
opportunity to grow personally in a fast-growing service company.
Shiji provides a challenging and creative environment with a
great deal of freedom, responsibility and the opportunity to help shape the
company's future.
If you're ready to apply your expertise in hotel operations
and technology to drive successful sales engagements, we encourage you to
apply. This is a unique opportunity to showcase how our technology solutions
can transform and elevate our clients' operational capabilities, ultimately
contributing to their success.
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