Registered Nurse Hospital Operations Supervisor
About this role
As a Hospital Operations Supervisor you will:
- Oversees or shares oversight of hospital-wide nursing services during evening, night or weekend shifts.
- Reviews shift reports from preceding shifts to be apprised of activity and issues; makes rounds or collaboratively manages rounds coverage to assure the quality of nursing services on all units.
- Monitors high risk and complicated cases and institutes appropriate actions when in-the-moment decisions are needed.
- May reassign and reallocate nursing resources to meet building needs.
- Provides significant input into the performance appraisal and competency assessment of nursing staff.
- Provides effective communication with the CNO, Unit Managers/Directors, Senior Nursing Directors, and the staffing office.
- Participates in the development of nursing policies, procedures, standards of practice, and in the planning and evaluation of nursing operations.
Requires:
- Work requires graduation from an accredited program of nursing, possession of a current RN license in the State of Maryland, and at least 3 years of psychiatric nursing experience, with at least two years in an inpatient environment. BSN is preferred. Experience must include:
- comprehensive knowledge of psychiatric nursing,
- strong clinical and leadership skills,
- knowledge of the specialized needs of varying patient populations,
- demonstrated ability to build collaborative work relationships,
- proven ability to make effective clinical decisions in the moment,
- general knowledge of TJC and regulatory requirements,
- computer skills that include familiarity with electronic medical record, Microsoft Outlook, Word, and Excel, scheduling system, and electronic medications dispensing.
- Work requires interpersonal skills to provide effective leadership and coordination of nursing staff on assigned shift and to interact respectfully with patients, visitors, and staff.
- Work requires problem solving skills to manage resources, respond quickly to emergencies, and participate in the planning, monitoring, and evaluation of nursing services.
- Work requires constant adaptation to multiple demands for the individual's time and energy and produces a high level of stress and mental fatigue.
- Work requires the ability to quickly identify issues, intervene and escalate as necessary
Benefits:
At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:
- A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
- Comprehensive medical, dental and vision benefits for benefit eligible positions
- 403b retirement match
- Generous paid-time-off for benefit eligible positions
- Complimentary Employee Assistance Program (EAP)
- Generous mileage reimbursement program
The pay range for this position is $38.35/hr minimum to $63.37/hr maximum. Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

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Company at a glance
Sheppard Pratt is the largest private, nonprofit provider of mental health, substance use, developmental disability, special education, and social services in the country. A nationwide resource, Sheppard Pratt provides services across a comprehensive continuum of care, spanning both hospital- and community-based resources. Since its founding in 1853, Sheppard Pratt has been innovating the field through research, best practice implementation, and a focus on improving the quality of mental health care on a global level. Sheppard Pratt has been consistently ranked as a top national psychiatric hospital by U.S. News & World Report for 31 years.
www.sheppardpratt.org/careers
Top Benefits
- Tuition reimbursement
- Medical benefits
- Dental benefits
- Vision benefits
- 403b retirement match
- Paid time off
- Employee assistance program
- Mileage reimbursement
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