Access Coordinator

Towson · On-site$40k – $60k

About this role

This position is M-F 3:30pm-12am with rotating weekends.

The Access Coordinator serves as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral. Collects and evaluates psychiatric, demographic and insurance data and determines the appropriate level of care needed.

What to expect.

  • Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral
  • Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed
  • Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services and depending on specific assignment, have primary responsibility for coordination of inpatient admissions
  • Actively market Sheppard Pratt programs and services to internal and external groups
  • Complete written and on-line documentation requirements for admissions and referrals

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

  • A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
  • Comprehensive medical, dental and vision benefits for benefit eligible positions 
  • 403b retirement match
  • Generous paid-time-off for benefit eligible positions
  • Complimentary Employee Assistance Program (EAP)
  • Generous mileage reimbursement program

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

What we need from you.

  • Bachelor's degree in Psychology, Social Work, or related field of study
  • At least 1 year of progressively more responsible clinical experience
  • Must have strong interpersonal and analytical skills
  • Knowledge of IDX and/or Sunrise preferred

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!

#LI-SM1

Company at a glance

Sheppard Pratt is the largest private, nonprofit provider of mental health, substance use, developmental disability, special education, and social services in the country. A nationwide resource, Sheppard Pratt provides services across a comprehensive continuum of care, spanning both hospital- and community-based resources. Since its founding in 1853, Sheppard Pratt has been innovating the field through research, best practice implementation, and a focus on improving the quality of mental health care on a global level. Sheppard Pratt has been consistently ranked as a top national psychiatric hospital by U.S. News & World Report for 31 years.

www.sheppardpratt.org/careers

Team Size1,001-5,000 employees
WorkspaceOn-site
IndustryMental Health Care
Location
Baltimore County, Maryland, United States

Top Benefits

  • Tuition reimbursement
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • 403b retirement match
  • Paid time off
  • Employee assistance program
  • Mileage reimbursement

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