Diversion Specialist
About this role
Min
USD $40,129.00/Yr.Max
USD $40,129.00/Yr.Position Overview
Services for the UnderServed (S:US) is currently seeking a Diversion Specialist for our homeless prevention program.
The Diversion Specialist will coordinate the intake and referral process for adult diversions at DHS identified shelters.
Essential Functions:• Assess shelter applicants directly referred from single and adult family intake centers; serve as the first point of contact.• Enter all Intake and referral information in CARES in a timely manner for Diversions and Aftercare.• Develop individualized housing plan.• Conduct home visits for furnished rooms/apartments.• Provide general case management including coordination and delivery of services relating to housing stability.• Entitlement referral and advocacy.• Meet with participants as needed for follow-up and recommendations.• Meet daily targeted quota for program.• Assist participants in identifying, locating, obtaining and exploring alternatives to shelter (reuniting with family/friends, return to previous living situation, refer to relevant treatment facilities, room rental etc) and retaining suitable housing.• Participate in meetings to promote the program.• Cultivate, develop and maintain productive relationships with referral agencies that are related to retaining housing.• Actively participate in internal and external training programs and committees.• Assure program participants’ rights are protected.• Perform such other duties as may be required.• Maintain case notes for each interaction with clients in CARES.• Complete all individual Diversion folders prior to submitting to Supervisor for review.• Participate in bi-weekly supervision.
•Other duties as assigned.
Qualifications
REQUIREMENTS
- Bachelors Degree in Human Service or related field or High School Diploma or GED with a minimum of 2 years applicable experience.
•Working knowledge of homelessness, substance abuse, criminal justice, HIV/AIDS.•Bilingual and/or Bi-cultural preferred.
•Experience working with Microsoft Office.
Company Overview
S:US IS AN EQUAL OPPORTUNITY EMPLOYER
Join a team of employees who cares about the wellbeing of others. We’re proud to offer a comprehensive benefits package designed to support your wellbeing and development. From health and wellness resources to generous PTO, professional development, and more, explore all that we offer on our Benefits Page and see how S:US invests in you.
We believe in fostering a culture built on our core values: respect, integrity, support, maximizing individual potential and continuous quality improvement.
S:US is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. S:US is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities, including allowance of the use of services animals. To request reasonable accommodation or if you believe such a request was improperly handled or denied, contact the Leave Team at [email protected].
ID
2026-18785Work Location
In PersonCompany at a glance
Services for the UnderServed (S:US) believes every New Yorker has the right to lead a life of purpose.
Since 1978, S:US has been turning this belief into reality by advocating for people with life circumstances marked by homelessness, intellectual/developmental disability, behavioral health and addiction challenges, poverty, criminal justice involvement, and trauma.
Our dedicated workforce of 1,800 provides services and supports to transform the lives of tens of thousands of individuals and families in New York City and Long Island.
By delivering high quality services that address the complex circumstances of each individual, we help transform lives, improve neighborhoods, and break the cycle of poverty for current and future generations of New Yorkers.
Top Benefits
- Health and wellness resources
- Generous PTO
- Professional development
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