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ServiceMaster Restore®

Restoration - Mitigation Project Manager

Valley Stream · On-site$60k – $90k
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About this role

Benefits:
  • 401(k) matching
  • Company car
  • Company parties
  • Competitive salary
  • Free uniforms
  • Opportunity for advancement
  • Paid time off
  • Training & development
About Us
ServiceMaster Restoration Services by GBS is a leading disaster restoration company serving New York City and Long Island. Backed by a national franchise network with over 65 years of experience, we provide 24/7 emergency response for water, fire, smoke, and mold damage to residential and commercial properties. We pride ourselves on fast response times, quality workmanship, and restoring peace of mind for our clients when they need it most.

Job Summary
The Project Manager oversees restoration projects from initial assessment through final completion, ensuring work is performed safely, on schedule, and within budget. This role serves as the primary point of contact between clients, crews, subcontractors, and insurance carriers, and requires strong leadership on active job sites throughout the greater NYC and Long Island area.

Responsibilities
  • Oversee day-to-day management of water, fire, smoke, and mold remediation projects from start to finish
  • Conduct on-site inspections and develop accurate scopes of work using Xactimate
  • Coordinate and supervise crews, technicians, and subcontractors on active job sites
  • Schedule projects, order materials/equipment, and manage job costs to meet budget and profitability goals
  • Maintain thorough job file documentation (photos, moisture logs, daily reports) for insurance billing
  • Communicate directly with property owners, adjusters, and carriers to explain scope, timeline, and progress
  • Negotiate and agree on scope of repairs with insurance adjusters
  • Ensure compliance with industry-standard safety policies, procedures, and building codes
  • Respond to emergency calls and participate in on-call rotation for after-hours/weekend jobs
  • Identify and resolve delays, complications, or client concerns quickly and professionally
Requirements
  • 2+ years of project management experience, restoration/mitigation industry preferred
  • Proficiency with Xactimate software required
  • Working knowledge of water, fire, and mold restoration processes
  • Strong organizational, communication, and customer service skills
  • Valid, clean driver's license and reliable personal transportation
  • Ability to work a flexible schedule, including evenings/weekends as needed
  • Must be legally authorized to work in the U.S.; fluent English required
Education
  • High school diploma or equivalent (required); construction/business-related coursework a plus
Work Location
In person — job sites throughout NYC, Nassau, Suffolk, and surrounding areas.

Company at a glance

ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners. Whether fire, water, mold or odor damage affects a home or business, ServiceMaster Restore acts quickly 24/7/365.

ServiceMaster Restore offers comprehensive training to franchise owners and technicians. Proprietary products and state of the art technology and equipment allow for the greater efficiencies when dealing with emergency situations.

A legacy of service and community commitment guides ServiceMaster Restore staff and franchise owners to go above and beyond the technical and to restore peace of mind.

ServiceMaster Restore

  • Offers a single-source solution, from initial emergency response to final restoration.
  • Features more than 1,000 locations across North America.
  • Enjoys more than 50 years of experience in the restoration industry.
  • Provides services through locally owned franchises that are nationally supported by The ServiceMaster Company.

The ServiceMaster network includes these market-leading companies: ServiceMaster Clean®, Merry Maids®, Furniture Medic® and AmeriSpec®.

Team Size10,001+ employees
WorkspaceOn-site
IndustryConsumer Services
Location
Village of Valley Stream, New York, United States
Websiteservicemasterrestore.com
LinkedInLinkedIn

Top Benefits

  • 401(k) Matching
  • Company Car
  • Company Parties
  • Competitive Salary
  • Free Uniforms
  • Opportunity For Advancement
  • Paid Time Off
  • Training & Development

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