Lead Tech / Crew Chief
About this role
- Free uniforms
- Paid time off
- Training & development
- Bonus based on performance
Key Responsibilities
- Lead water damage restoration, fire and smoke mitigation, and related remediation projects
- Direct daily jobsite operations for technicians and subcontractors
- Perform and verify moisture inspections, moisture mapping, and psychrometric calculations
- Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management
- Set up, monitor, and adjust drying, filtration, and air scrubber equipment
- Oversee controlled demolition and removal per approved scope
- Enforce PPE usage, containment, and cross-contamination control
- Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs
- Document moisture readings, equipment placement, job progress, and photos using restoration software
- Communicate professionally with customers, adjusters, and internal teams
- Train, mentor, and evaluate technicians at all skill levels
- 3–5+ years of experience in restoration, mitigation, or disaster recovery
- Demonstrated leadership or crew lead experience
- Valid driver’s license with acceptable driving record
- Ability to lift 50+ lbs and work in physically demanding environments
- Availability for emergency response and on-call rotation
- IICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferred
- Strong understanding of drying science, psychrometrics, and material behavior
- Experience with insurance-driven restoration and adjuster coordination
- Proficiency in restoration documentation and job management software
- Experience assisting with job scoping, supplements, and scope validation
- Competitive compensation with overtime potential
- Company-supported advanced IICRC certification and leadership training
- Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership
- Stable, year-round work in essential disaster recovery services
- Opportunity to lead meaningful projects that directly help communities recover
Company at a glance
ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners. Whether fire, water, mold or odor damage affects a home or business, ServiceMaster Restore acts quickly 24/7/365.
ServiceMaster Restore offers comprehensive training to franchise owners and technicians. Proprietary products and state of the art technology and equipment allow for the greater efficiencies when dealing with emergency situations.
A legacy of service and community commitment guides ServiceMaster Restore staff and franchise owners to go above and beyond the technical and to restore peace of mind.
ServiceMaster Restore
- Offers a single-source solution, from initial emergency response to final restoration.
- Features more than 1,000 locations across North America.
- Enjoys more than 50 years of experience in the restoration industry.
- Provides services through locally owned franchises that are nationally supported by The ServiceMaster Company.
The ServiceMaster network includes these market-leading companies: ServiceMaster Clean®, Merry Maids®, Furniture Medic® and AmeriSpec®.
Top Benefits
- Free uniforms
- Paid time off
- Training & development
- Bonus based on performance
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