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ServiceMaster Restore®

Lead Tech / Crew Chief

Reading · On-site$20 – $25
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About this role

Benefits:
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
ServiceMaster Restore® – Water, Fire & Smoke Damage Restoration

At ServiceMaster Restore, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC S500 and S700 standards.

This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.

Key Responsibilities

  • Lead water damage restoration, fire and smoke mitigation, and related remediation projects
  • Direct daily jobsite operations for technicians and subcontractors
  • Perform and verify moisture inspections, moisture mapping, and psychrometric calculations
  • Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management
  • Set up, monitor, and adjust drying, filtration, and air scrubber equipment
  • Oversee controlled demolition and removal per approved scope
  • Enforce PPE usage, containment, and cross-contamination control
  • Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs
  • Document moisture readings, equipment placement, job progress, and photos using restoration software
  • Communicate professionally with customers, adjusters, and internal teams
  • Train, mentor, and evaluate technicians at all skill levels
Required Qualifications

  • 3–5+ years of experience in restoration, mitigation, or disaster recovery
  • Demonstrated leadership or crew lead experience
  • Valid driver’s license with acceptable driving record
  • Ability to lift 50+ lbs and work in physically demanding environments
  • Availability for emergency response and on-call rotation
Preferred Qualifications

  • IICRC WRT and FSRT required; ASD, AMRT, or additional certifications strongly preferred
  • Strong understanding of drying science, psychrometrics, and material behavior
  • Experience with insurance-driven restoration and adjuster coordination
  • Proficiency in restoration documentation and job management software
  • Experience assisting with job scoping, supplements, and scope validation
Why Join ServiceMaster Restore?

  • Competitive compensation with overtime potential
  • Company-supported advanced IICRC certification and leadership training
  • Clear advancement path to Project Manager, Estimator, Operations Manager, or Senior Leadership
  • Stable, year-round work in essential disaster recovery services
  • Opportunity to lead meaningful projects that directly help communities recover
ServiceMaster Restore franchise locations are independently owned and operated.

ServiceMaster Assured Cleaning and Restoration of Reading, PA, is committed to excellence and dependability. Our priority is our customers and their satisfaction with the service we provide from the initial contact to the completion of the project.

Our Mission: We simplify and improve the quality of our customers’ lives.

We are currently looking for a new teammate, someone who has integrity, dedication, and experience in the restoration industry.

Company at a glance

ServiceMaster Restore®, the largest franchised disaster restoration company in the United States, provides mitigation and restoration services to homeowners and business owners. Whether fire, water, mold or odor damage affects a home or business, ServiceMaster Restore acts quickly 24/7/365.

ServiceMaster Restore offers comprehensive training to franchise owners and technicians. Proprietary products and state of the art technology and equipment allow for the greater efficiencies when dealing with emergency situations.

A legacy of service and community commitment guides ServiceMaster Restore staff and franchise owners to go above and beyond the technical and to restore peace of mind.

ServiceMaster Restore

  • Offers a single-source solution, from initial emergency response to final restoration.
  • Features more than 1,000 locations across North America.
  • Enjoys more than 50 years of experience in the restoration industry.
  • Provides services through locally owned franchises that are nationally supported by The ServiceMaster Company.

The ServiceMaster network includes these market-leading companies: ServiceMaster Clean®, Merry Maids®, Furniture Medic® and AmeriSpec®.

Team Size10,001+ employees
WorkspaceOn-site
IndustryConsumer Services
Location
Reading, Pennsylvania, United States
Websiteservicemasterrestore.com
LinkedInLinkedIn

Top Benefits

  • 401(k) Matching
  • Company Parties
  • Competitive Salary
  • Dental Insurance
  • Health Insurance
  • Opportunity For Advancement
  • Paid Time Off
  • Training & Development
  • Vision Insurance

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