GTM Systems Manager

About Scribe

Scribe is where exceptional people come to do the best work of their careers. More than 94% of the Fortune 500 use Scribe to own their specialized intelligence: the unique way their teams work, decide, and get things done. Our Specialized Intelligence platform automatically captures how work happens and turns it into a living asset that helps people and AI agents do their best work.

We're growing fast, since our founding in 2019, we've grown to 7 million users across 600,000 businesses. Based in San Francisco, we've been named a LinkedIn Top Startup, are valued at over $1 billion, and are backed by leading investors. Join us in our mission to transform how people do work.

📌 About the Role

GTM Systems owns Salesforce architecture, HubSpot administration, LeanData routing, enrichment infrastructure, CPQ, and the Salesforce-Django-ERP billing integration, several of which sit on the critical path for closing revenue and invoicing customers. It's a one-person function today, and the roadmap has outgrown what one person can execute alone. As GTM Systems Manager, you'll build inside an existing architecture, take ownership of well-scoped workstreams, and grow into more ambiguous, higher-stakes systems problems as you prove yourself out.

🛠️ What You'll Do

• Build and maintain Salesforce flows, validation rules, page layouts, and permission sets within existing architectural patterns

• Own production support: triage outages, broken automation, and access issues, resolving or escalating inside SLA

• Keep LeanData routing graphs (Lead, Contact, Account) accurate as the business changes

• Run the enrichment stack day to day, including Clay and PDL workbook upkeep, credit monitoring, and CRM hygiene

• Administer HubSpot campaign architecture and lead routing configuration

• Partner with the Senior Manager, GTM Systems on CPQ configuration alongside Deal Desk

• Close out well-defined tickets on the Salesforce-Django-ERP order-to-cash integration with Engineering

🔍 What We're Looking For

• You've spent 5 to 7 years deep in Salesforce administration, RevOps, or GTM systems, and admin fundamentals, flows, validation rules, permission sets, page layouts, sandbox-to-production change management, are second nature

• You can pick up an existing architecture and build cleanly inside it without needing to redesign it first

• Day-to-day admin, ticket triage, and production support don't feel like a step down to you

• Your changes don't break things, and when they do, you catch it in sandbox before it ships

• You use AI-native tools like Claude or Cursor as a daily operating tool, not an occasional novelty

• You want a path from well-defined execution today toward architecture ownership tomorrow

✨ Nice to have

• Salesforce Administrator certification

• Experience with LeanData, Clay, or CPQ platforms

• Exposure to a Salesforce-to-ERP or billing integration

• Background in B2B SaaS, ideally PLG or hybrid GTM models

🚫 This role is not for you if

• You want to define architecture on day one; this role builds within existing patterns and earns ownership over time

• You'd rather advise than execute; this is hands-on configuration and admin work, not a strategy seat

• You see production support and ticket triage as beneath you

📍 Location

Remote, with a requirement to be based permanently in the United States or Canada.

💰 Compensation

Salary varies by location. All full-time employees receive equity in Scribe. Final offers depend on experience and scope.

🎁 Benefits

• Health, dental, and vision insurance for you and your dependents

• Flexible paid time off and company holidays

• 401(k)

• Paid parental leave

• Daily catered lunch (SF office)

• Commuter benefits

• Home office stipend

At Scribe, we celebrate our differences and are committed to creating a workplace where all employees feel supported and empowered to do their best work. Scribe is proud to be an Equal Opportunity Employer.