Team Member
About this role
Position Overview: Implementation of procedures, standards, and tactics to optimize restaurant sales, control costs, provide a quality guest experience by adherence to quality, cleanliness, and service standards.
Essential Function: Responsible for following brand standards, company rules and policies and job responsibilities in job positions as assigned by the supervisor.
Team members are to strive to deliver a quality guest experience, deliver products that meet brand standards and recipes, maintain their stations in a clean and orderly manner and assist other team members as needed.
Crew members may be trained in multiple positions including front of house, back of house, guest service, or prep and production. Each position has different duties and responsibilities:
Job Responsibilities:
- Responsible for the preparation of certain food items
- Responsible for greeting guests and taking their orders accurately in a friendly manner.
- This position requires knowledge of the menu items and their ingredients and packaging as well as familiarity with the step-by-step procedure for making various food and beverage products. Some positions require the preparation of food and beverage items and the team member is responsible for maintaining quality standards of the products prepared.
- Responsible for friendly and efficient customer service. In addition, Team Members working cash handling positions will be responsible for accurate cash control.
- Responsible for delivering food and drink orders to guests and confirming accuracy of orders.
- Responsible for cleanliness in the dining room and other service areas accessed by guests. May also be responsible for cleanliness of various stations or food production or storage areas.
Job Type: Hourly/Part-Time
Education: Must meet age requirements. Some, but not all positions require a high school diploma or equivalent.
Company at a glance
Schlotzsky’s® is a fast-casual restaurant franchise that started in 1971 and is home to The Original® oven-baked sandwich. The brand started in Austin, Texas and the made-to-order menu options still include bold flavors and fresh ingredients inspired by the food scene in Austin. As of December 31, 2023, more than 310 restaurants are serving delicious hot sandwiches on sourdough buns baked from scratch each day, specialty pizzas and fresh salads. Plus, many locations offer warm, oven-baked Cinnabon cinnamon rolls. Check us out online at www.schlotzskys.com to find a store near you. Connect with us on Instagram, Twitter and Facebook.
Schlotzsky’s® is a part of the GoTo Foods family of brands. Atlanta-based GoTo Foods (formerly known as Focus Brands) is a leading developer of global multi-channel foodservice brands. As of December 31, 2023, GoTo Foods, through its affiliate brands, is the franchisor and operator of more than 6,700 restaurants, cafes, ice cream shoppes, and bakeries in all 50 states and over 60 countries and territories under the Auntie Anne’s®, Carvel®, Cinnabon®, Jamba®, Moe’s Southwest Grill®, McAlister’s Deli®, and Schlotzsky’s® brand names, as well as the Seattle’s Best Coffee® brand on certain military bases and in certain international markets. GoTo Foods is proud to be Certified™ by Great Place To Work®, the most definitive “employer-of-choice” recognition and the only recognition based entirely on what employees report about their workplace experience. Please visit www.gotofoods.com to learn more.
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