ICT Support Technician
About this role
Nijhuis Industries Central Europe, part of Nijhuis Saur Industries is looking for an ICT Support Technician to join our team.
As an ICT Support Technician, you will provide day-to-day technical support to our employees and help ensure the smooth operation of our IT environment.
Key Responsibilities
Provide first-line IT support for users, including hardware, software, email, peripherals and mobile devices.
Diagnose and resolve day-to-day technical issues and escalate more complex cases when necessary.
Install and configure desktops, laptops, printers and other IT equipment.
Manage user accounts, access rights and application permissions.
Handle and track support requests through the ticketing system.
Support basic IT security and endpoint management activities.
Assist users with Microsoft 365 and other company IT tools.
Maintain basic IT documentation and contribute to improvements in support processes.
IT Environment
You will work mainly with:
Windows | Active Directory | Microsoft 365 (O365) | Microsoft Intune | Microsoft Entra ID | Teams | SharePoint
What We Are Looking For
Diploma or vocational degree in IT, Computer Science or a related field.
Minimum 2 years of experience in IT support or a similar role.
Fluent Polish – mandatory.
Advanced English.
Good knowledge of Windows and Microsoft 365 environments.
Basic knowledge of networking and IT infrastructure.
Good troubleshooting skills across hardware, software and connectivity.
Experience with ticketing/ITSM systems and endpoint management tools is an advantage.
Proactive, service-oriented and security-conscious approach.
Certifications such as CompTIA A+, ITIL Foundation or Microsoft 365 Fundamentals are an advantage.
The position may involve up to 10% travel for on-site support, training and project assistance.
Company at a glance
As a pure player in water and essential services, Saur works to protect the environment in the heart of the territories it serves.
Saur has always acted to offer the same quality of service to small towns as to large cities, guided by its mission: to restore to water the value it deserves.
Saur worldwide presence: Cyprus, France, Italia, Netherlands, Poland, Portugal, Saudi Arabia Scotland, Spain.
2021 key figures: $2.0 billion Group net revenue, 9,500 local authorities and industrial clients contracted, 12,000 employees and 20 million consumers served worldwide.
At a time when the challenges of the ecological transition are central to the problems faced by society worldwide, Saur is reasserting its commitments to take action, advocating and rallying all stakeholders to ensure a safer world for future generations.
Further details on our web site: http://www.saur.com/
Pure player de l'eau et des services essentiels, Saur œuvre pour la protection de l'environnement au cœur des territoires qu'elle dessert.
Saur a toujours agi pour offrir la même qualité de service aux petites communes et aux grandes villes, guidé par sa mission : redonner à l'eau la valeur qu'elle mérite.
Saur est présent dans le monde entier : Chypre, France, Italie, Pays-Bas, Pologne, Portugal, Arabie Saoudite, Ecosse, Espagne.
Chiffres clés 2021 : 2,0 milliards de dollars de chiffre d'affaires net du Groupe, 9 500 collectivités locales et clients industriels sous contrat, 12 000 collaborateurs et 20 millions de consommateurs desservis dans le monde.
Tired of cold applications?
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Know someone who'd be great for this?