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Site Supervisor

Location
Abu Dhabi
Workplace
On-site
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About this role

Job Summary

The Site Supervisor oversees daily property operations, ensuring operational efficiency, cleanliness, maintenance, asset control, and compliance with client requirements. The role supervises third-party service providers (TPSPs), monitors service standards, and ensures adherence to KPIs, SLAs, and HSE policies.

Key Responsibilities

1. Operations & Site Management

  • Conduct daily site inspections and complete required checklists and reports (daily/weekly/monthly).

  • Coordinate client event requirements and operational requests.

  • Prepare snagging lists for pre/post events and pre-opening activities.

  • Ensure smooth shift handovers during rotational duty schedules.

  • Respond promptly to client requests and operational issues.

2. Third-Party Service Provider (TPSP) Coordination

  • Monitor and enforce Scope of Work (SOW) compliance for all TPSPs.

  • Supervise TPSP staff attendance, deployment, and performance.

  • Evaluate service delivery against KPIs and SLAs.

  • Coordinate and inspect TPSPs under:

    • Transport & Stores

3. Maintenance & Asset Control

  • Report and track repair and maintenance activities.

  • Monitor preventive maintenance and waste management schedules.

  • Maintain asset inventory records, storage logs, and movement tracking.

  • Report discrepancies in assets and equipment.

4. Compliance & Reporting

  • Ensure compliance with Security, HSE, and company standards.

  • Maintain confidentiality of sensitive business information.

  • Provide operational updates to management as required.

Qualifications & Experience

Education:
Degree or Diploma in Hospitality, Tourism, or Business Management

Experience:
Hospitality, leisure, tourism, or property/facilities operations

Key Performance Indicators (KPIs)

  • Completion of daily inspections and reports

  • Maintenance reporting and follow-up effectiveness

  • TPSP staffing and deployment accuracy

  • Preventive maintenance and cleaning compliance

  • HSE and security compliance

  • Client satisfaction

Work Conditions

  • Rotational shift work (morning, afternoon, night)

  • High-demand, client-driven operational environment

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