Transformation Manager (Retail People)

This is a hybrid, field-based role with flexibility to travel across the UK.

About the team

Our Retail People Transformation team sits within the People Division and is focused on shaping how change lands for colleagues across Retail. Working closely with People Transformation, People Effectiveness, Centres of Expertise, People Change and Deployment, People Partners and business stakeholders, the team turns business priorities into practical people outcomes that are delivered well and embedded sustainably.

This is a brilliant opportunity to be part of a divisionally focused transformation team supporting building our retail workforce for the future. You will work in a matrix environment, collaborating with central People Transformation colleagues while staying close to the realities of frontline retail. It is a role for someone who wants to make change feel clear, connected and meaningful for colleagues and customers.

More about the role

As Transformation Manager, Retail People, you will lead the end-to-end delivery of retail people change and transformation outcomes. You will translate business needs into solutions, put the right delivery approach in place, and make sure outcomes are implemented effectively, embedded sustainably and measured against clear success criteria.

Day to day, you can expect to shape scopes, milestones, governance, stakeholder engagement plans, RAIDD logs, change impact assessments and measures of success. Initial work is expected to include defining future skills for hourly paid retail colleagues, developing strategic workforce planning insight, and partnering with on centres of expertise teams to align capability, learning propositions and identifying opportunities to ensure skills-based thinking is woven throughout our retail colleague lifecycle. The role is agile by nature, so you may also move across related workstreams, such as induction and performance, to ensure the best outcomes for our colleagues, as priorities evolve.

More about you

You will bring demonstrable experience delivering people change or HR transformation from concept through to implementation, with the judgement to balance pace, quality, colleague impact and measurable value. You will be comfortable working with ambiguity, adapting plans as priorities shift, and bringing structure to complex programmes without losing sight of the colleague and customer experience.

You will be collaborative, curious, and confident working across a matrix environment. You will know how to build effective relationships, influence stakeholders, surface risks early, and remove barriers to delivery. You will also demonstrate Sainsbury’s valued behaviours by owning outcomes, making things better through insight and feedback, and being human in how you lead change with and through others.

Essential criteria

• Project Management skills (proven experience essential on large scale projects from development of solutions through to delivery) 

• Strong commercial acumen and experience working in a commercially focused organisation 

• Experience of enabling and delivering significant business change / transformation 

• Able to react to evolving situations at pace, re-evaluating plans or decisions as they develop and able to identify and respond to interdependencies with other programmes 

• Experience working in HR (Specialist / Generalist role) 

• Proven experience of innovating solutions to business problems is essential. You will need to have creative, problem-solving skills to ensure that the right solutions to the outcome are identified 

• Proven experience of delivering programmes for front-line workforces in fast-paced, service-focused industries 

Desirable 

• Experience using different project delivery methodologies e.g. Agile experience 

• Experience of organisational change delivery, inc. skills and capability frameworks 

• Project Management qualifications

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