Digital Senior Client Manager

Senior Digital Client Manager — Digital Media (Nectar360)

About the team

Nectar360’s Digital Media team is building the UK’s most powerful insight- and data‑led media services capability, connecting some of the nation’s favourite brands with customers to help them live well for less. We’re investing significantly in our digital proposition including Pollen and data assets to plan, target and measure campaigns across display, social and TV. You’ll join a close‑knit, ambitious team within Nectar360’s Commercial function, partnering with major FMCG and general merchandise brands and their agencies from our Holborn Store Support Centre. 

More about the role

You will own a defined agency patch, acting as the face of Nectar360’s digital proposition to your portfolio. Your focus is simple and meaningful: create and convert a healthy pipeline, deliver revenue and profit against target, and deepen relationships with both warm and new agency contacts. You’ll shape how our offering shows up in market—crafting compelling pitches and materials—and you’ll represent us confidently at all levels. 

Day to day, you’ll qualify opportunities, align commitments with our Digital Trading team’s capacity, and provide timely feedback loops so campaigns are implemented to plan. You’ll contribute market and agency insight into new digital propositions, and report regularly on pipeline health and performance. The role reports to the Digital Client Director and sits at the centre of a supportive ecosystem that includes training programmes, mentoring and industry‑recognised development via IAB courses and internal learning hubs. 

More about you

You bring strong commercial acumen in digital media and a working knowledge of the media agency landscape. You’re highly organised, comfortable navigating change, and able to manage multiple workstreams without losing sight of the outcome. Your written and verbal communication is clear and persuasive, enabling you to explain data‑driven propositions and next steps to clients, agencies and internal stakeholders alike.

You’re proactive and resilient, able to operate independently while collaborating effectively across trading, product and commercial colleagues. You take accountability for results, act with integrity, and stay hands‑on—especially when it helps a client, a campaign or the team move faster. 

Essential criteria

• Proven experience in Digital Media; a strong digital commercial capability is essential.
• Relevant online advertising sales experience - familiarity and knowledge of the media agency landscape is crucial.
• Comfortable working with ambiguity and changing situations.
• High level of resilience and tenacity required – must be able to deal with challenge from across the business whilst maintaining a positive and proactive style.
• You will need excellent verbal and written communication to promote the opportunity with agency contacts.

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