Senior Director, Revenue Operations

Plano · Hybrid

About this role

Why Ryan?

  • Hybrid Work Options

  • Award-Winning Culture

  • Generous Personal Time Off (PTO) Benefits

  • 14-Weeks of 100% Paid Leave for New Parents (Adoption Included)

  • Monthly Gym Membership Reimbursement OR Gym Equipment Reimbursement

  • Benefits Eligibility Effective Day One

  • 401K with Employer Match

  • Tuition Reimbursement After One Year of Service

  • Fertility Assistance Program

  • Four-Week Company-Paid Sabbatical Eligibility After Five Years of Service

The Senior Director, Revenue Operations (“Director”) is a hands-on, global position responsible for overseeing order-to-cash cycle. This role’s responsibilities include overseeing and optimizing revenue recognition practices ensuring compliance with accounting standards and driving financial accuracy.

Candidates must have revenue recognition experience in a multinational firm with over 7,000 employees to be considered for this position, as well as a CPA designation, and leadership skills. We also need a candidate with billing implementation experience (Billing Platform preferred).

Duties and responsibilities, as they align to Ryan’s Key Results

People:

  • Creates a positive team experience.

  • Provides leadership and guidance to global team to ensure all revenue cycle activities are performed in accordance with established policies, procedures, and regulatory requirements and meet deadlines.

Client:

  • Drives timely revenue close, prepare reports, and presents results to leadership during regularly scheduled meetings.

  • Oversees and provides revenue recognition analysis and reporting for month end close process.

  • Ensures compliance with and maintain documentation related to revenue recognition policies and standards.

  • Analyzes enterprise-wide revenue cycle trends and provides insight into strategic implications.

  • Interfaces with Principals and Managers related to client contracts, billing requirements, revenue recognition, and customer account collections.

Value:

  • Provides detailed insight into revenue fluctuations, investigating transactional drivers between forecasted revenue and actuals; works closely with billing operations and service delivery on root cause.

  • Timely identifies and problem solves issues as they arise and escalate as needed.

  • Continuously monitors and enhances billing, collections, and other revenue cycle functions to optimize performance.

  • Develops and implements policies and procedures for order to cash activities that are compliant with regulatory and organizational guidelines.

  • Participates in process and system reviews and improvements, including integration of acquired entities and alignment of policies and procedures.

  • Actively monitors compliance with revenue recognition policies to ensure compliance with GAAP and ASC 606.

  • Assists with other projects as needed and other assigned duties.

Education/Experience:

Bachelor’s degree (B.A.) or equivalent with at least 10+ years of Accounting and Management experience. Other experience includes:

  • Revenue recognition with strong knowledge of ASC 606, variable consideration experience a plus.

  • Revenue/billing system implementation experience, Billing Platform preferred.

  • Workday Finance Platform experience a plus.

  • Large company and SOX experience required.

  • Public company experience preferred.

  • Executive presence, able to influence senior leaders.

  • Knowledge of accounting across multiple currencies and jurisdictions.

  • Excellent professional written and oral communication skills, keen attention to detail with strong decision making and analytical mindset.

Computer Skills:

To perform this job successfully, an individual should have intermediate skills in Microsoft® Word, Excel, Outlook, and PowerPoint, exposure to accounting and billing systems, and internet navigation/research.

Certificates and Licenses:

Certified Public Accountant license required.

Valid driver’s license required.

Supervisory Responsibilities:

Directly supervises employees in the Finance Department. Needs to have strong leadership abilities and presence. Carries out supervisory responsibilities in accordance with the Firm’s policies and applicable laws.

Work Environment:

  • Standard indoor working environment.

  • Long periods of sitting while working at computer.

  • Occasional long periods of standing.

  • Position requires regular interaction with employees at all levels of the Firm; Interface with external vendors also necessary.

  • Independent travel requirement: Less than 10%.


Equal Opportunity Employer: disability/veteran

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Company at a glance

Ryan, an award-winning global tax services and software provider, is the largest Firm in the world dedicated exclusively to business taxes. With global headquarters in Plano, Texas, the Firm provides an integrated suite of federal, state, local, and international tax services on a multijurisdictional basis, including tax recovery, consulting, advocacy, compliance, and technology services. Empowered by the dynamic myRyan work environment, which is widely recognized as the most innovative in the tax services industry, Ryan’s multidisciplinary team of more than 7,100 professionals and associates serves over 74,000 clients in more than 80 countries, including many of the world’s most prominent Global 5000 companies. More information about Ryan can be found at ryan.com.

Founded1991
Team Size5,001-10,000 employees
WorkspaceHybrid
IndustryFinancial Services
Location
Plano, Texas, United States
Websiteryan.com
LinkedInLinkedIn

Top Benefits

  • Hybrid work options
  • Award-winning culture
  • Generous personal time off
  • 14-weeks of 100% paid leave for new parents
  • Gym membership reimbursement
  • Gym equipment reimbursement
  • 401k with employer match
  • Tuition reimbursement
  • Fertility assistance program
  • Four-week company-paid sabbatical

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