Position Summary:

In this pivotal role, you will support the day to day technical and operational processes that support our brokers and clients. You’ll ensure a smooth workflow from slip preparation to invoicing, tax schedules, and compliance.

You will also drive continuous improvements across our operating model—creating stronger processes, elevating service standards, and helping to build a resilient, scalable broking operation.

Location:

London - UK - Fenchurch

What will your job entail?

What You’ll Do

• Optimize operational workflows to boost accuracy, efficiency, and turnaround times.
• Identify and mitigate risks, ensuring adherence to regulatory, reporting, and internal governance requirements.
• Manage key technical processes, including signed lines, invoicing, tax schedules, and other core London Market documentation.
• Collaborate closely with brokers, clients, carriers, and third parties to maintain smooth placement and post‑placement operations.
• Support team performance, contributing to KPIs and continuous improvement initiatives as the new broking team grows.

What You Bring

• Proven experience in a similar London Market technical or operations role, ideally within Financial or Professional Lines.
• Working knowledge of London Market systems, platforms, and processes.
• Proficiency with Microsoft Word and core market processing tools.
• A proactive, solutions‑focused approach with strong attention to detail and the ability to work under deadlines.
• A collaborative mindset and enthusiasm for helping support a high‑performing operational function.

Disclaimer

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.