Service Supervisor
About this role
The Service Supervisor ensures that qualified diesel mechanics perform repairs correctly and efficiently and that the service department maintains a consistently high level of customer satisfaction.
Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.
Responsibilities:
- Recruit, hire, and motivate qualified diesel mechanics.
- Perform all necessary diagnostic and documentation functions on the company computer system.
- Assist mechanics in developing their skills with support of Assistant Service Manager or Service Manager.
- Greet customers and communicate clearly and professionally any changes in repair(s) that would affect cost and/or delivery expectations.
- Schedule repair work and assign mechanic(s) to mechanical segments that match their skill level to ensure quality.
- Ensure that all repairs are assigned to mechanics an equal and fair manner.
- Maintain high-quality service repairs and minimizes comebacks. Conduct periodic spot checks of completed jobs for thoroughness and quality.
Benefits:
We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.
Basic Qualifications:
- High school diploma or general education degree (GED).
- Two years’ service department experience in a commercial dealership environment.
- Valid driver’s license and insurability.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.
Minimum Pay Rate
USD $40,000.00/Yr.
Maximum Pay Rate
USD $65,000.00/Yr.
Company at a glance
More than a dealer network, Rush Truck Centres of Canada is a part of the largest dealership network in North America, Rush Enterprises, and its 150 locations including 125 franchised dealership locations in the United States. With 15 dealerships and 6 associate locations in Ontario, our customers receive unrivaled support no matter where they are. We provide our customers an integrated, one-stop approach to the service and sales of new and used heavy- and medium-duty trucks, end dump, and flatbed trailers, aftermarket parts, service, collision repair as well as leasing and rental options through Idealease. Since 1973, we’ve earned our reputation for fairness, excellence, productivity, positive attitude and integrity, and solutions that exceed customer expectations. That’s why we can say with confidence that when it comes to trucking, no one offers you more.
Top Benefits
- 401k
- Stock purchase
- Performance incentives
- Training
- Career advancement opportunities
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