Assistant Club Manager
About this role
The JOHN REED Assistant Club Manager ensures efficient and effective operations of our JOHN REED club. This position provides management and leadership for our membership, fitness, and operations teams to deliver a unique and cohesive experience. This role will report to and receive guidance from the Club Manager.
•Create, form, and cultivate a JOHN REED community and a welcoming and unique club atmosphere at each location.
•Oversee all operations, including membership acquisition.
•Oversee recruiting, hiring, training of a high-performing club team. Lead with example and maintain a positive team spirit.
•Monitor member satisfaction and ensure a consistently evolving world class member experience, echoing the JOHN REED brand values.
•Manage all members facing events, including communications with our marketing team.
•Facilitate, execute, and monitor company-wide initiatives, from club member engagement events to team member building activities.
•Maintain a strong business acumen, including a thorough understanding of the competitive landscape and community around your club.
•Engage and participate in your local community while ensuring operational efficiency.
•Serve as the brand ambassador, sharing your passion and enthusiasm for fitness and JOHN REED.
•Contribute to the overall talent strategy of your location, including brand promotion, strategic planning, social media strategy, and content creation across the different channels connecting your club to the community.
•Support the District Manager as a strategic team player within the leadership team.
•Any other tasks and/or duties as assigned by Club Manager or District Manager.
- Minimum of 3 years of management in a fitness, hospitality, or retail environment, including experience in revenue generation, client satisfaction, recruiting/onboarding, people management, and development.
- Bachelor’s degree (BA or BS) preferred.
- Must hold a current nationally recognized Personal Training Certificate and/or a Group Fitness Certification.
- Ability to proficiently use POS and CRM systems, timekeeping, and any other computer programs required to meet business needs of the club.
- Prior experience in inspecting and adhering to safety sanitation guidelines.
- Must be able to work flexible schedule to include days, nights, weekends, holidays, and special events.
- Natural leader that is organized and structured, coupled with a warm and friendly nature.
- Must be able to lift upward of 50lbs.
- Must be able to move or assist in the movement of heavy equipment or machinery.
- Must be able to climb and descend stairs multiple times a day.
- Passion for fitness.
Compensation: $70,304 - 72,000 annually
Company at a glance
With more than 4.5 million members in its studios, RSG Group is one of the world's leading fitness companies. Founded in 1997 by Rainer Schaller – and still family-owned – RSG Group has developed into an internationally operating business. Including its franchisees, it employs 10,000 people at over 900 locations and is represented in more than 30 countries. Its extensive and forward-looking portfolio comprises innovative brands, including Gold's Gym, McFIT and the JOHN REED Family. RSG Group is constantly setting new standards and ensuring that it is an essential part of its customers' active everyday lives.
We are focused, loud, strategic, and wild. For our founder Rainer Schaller, the focus has always been on people and their individual strengths. We consistently carry on this legacy with our family values as an employer and are proud of our employees. Do you consider family to be your most precious asset? Welcome. You will fit in well. Join the RSG Group and make a mark with your ideas and input.
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