Transformation Lead
About this role
Help us shape better futures for the children and young people who need us most.
When it comes to creating better outcomes for our children and young people, we are completely dedicated. As Transformation Lead, you will take the reins on redesigning key services to build a safer, fairer and brighter future for children and families.
Working Style: You will spend three days a week based in our borough, blending flexible working with real, face-to-face connection alongside operational teams and local partners
What you’ll be doingIn this role, you will lead high-impact transformation projects from initial concept through to full implementation within our Social Care and Complex Needs Portfolio. Working side by side with frontline practitioners, operational teams and senior leaders across social care, Special Educational Needs and Disabilities (SEND), health and finance, you will tackle intricate challenges to keep our services high-quality, equitable and sustainable.
On a day-to-day level, you will delve into performance data, balance project budgets, navigate risks and co-produce genuine solutions that make a tangible difference to children and young people. Whether you are bringing diverse partners together around a shared goal or crafting strategies to boost placement options, you will ensure every change is delivered with care and sharp professional skill. You will also mentor and guide transformation officers and graduate trainees, inspiring their growth while embedding sound governance across the directorate.
For further details, please review the Job Description and Person Specification
What you’ll bringTo succeed in this role, you will hold a degree-level qualification (or equivalent practical experience), show a clear commitment to continuous learning. More importantly, you bring a proven track record of steering complex transformation programmes and delivering real, measurable efficiencies within large organisations.
We are looking for someone with sharp analytical insight, strategic perspective and an instinctive ability to build trust across organisational boundaries. While background experience in Children’s Services is welcome, what really matters is your resilience, adaptability and ease when navigating ambiguity. Above all, you will naturally reflect our core values of Putting Communities First, Respect, Integrity and Working Together in everything you do.
Why join usAt RBKC, we are all in – genuinely investing in our people, our communities and our shared future.
Joining our established Transformation and Innovation Team, you will enjoy direct exposure to senior leaders and cross-borough strategic decisions. We actively champion your career progression, providing structured opportunities to broaden your expertise across social care, health and commissioning while shaping high-profile policy across two London boroughs.
About usKensington and Chelsea is home to diverse communities, thriving businesses and unique local places. Everything we do is focused on supporting our residents, strengthening our approach and creating a fairer borough.
As a competent and caring Council, we take pride in our work every day, ensuring our services are delivered with care and competence. We listen to our residents, act with integrity and work together to build a borough that is greener, safer and fairer for all.
Our commitment to being ‘all in’ is about bringing energy, purpose and a genuine get-stuck-in mindset to work every day – whether you are in the office, working from home or out in the field with local partners. Transforming services in a complex, high-profile environment with real political and financial considerations is not always plain sailing. However, the reward is extraordinary. Every bit of effort you invest yields direct benefits for vulnerable children and young people, turning complex operational hurdles into lasting service improvements.
Interview DetailsFace to Face interviews W/C 24th August 2026
Children’s Enhanced DBS required for the role
Ready to join us?We’re all in – are you? If you share our values and have the skills to contribute, we’d love to hear from you.
Please apply online, explaining how you meet the requirements set out in the person specification and job description.
We reserve the right to extend or close this vacancy early without warning, subject to the volume of suitable applicants.
We are committed to promoting equality and respecting diversity, and we welcome applications from all sections of the community.
We are a Disability Confident Employer – committed to ensuring that our recruitment and selection process is inclusive and accessible.
We are committed to fair, transparent, and consistent pay practices.
New hires will normally start at the minimum of the pay scale. However, a higher starting salary may be negotiated where a candidate demonstrates exceptional skills, knowledge, or experience.
Employees receive annual salary increments until they reach the top of the pay scale, as well as any agreed cost of living pay awards.
Company at a glance
Kensington and Chelsea is one of London’s most vibrant and recognisable boroughs. It has many unique buildings, famous museums and beautiful parks. Although the borough is geographically one of the smallest in London, at just over 4.7 square miles, it is one of the most densely populated and diverse areas in Europe. It is home to the world-famous Notting Hill Carnival.
Kensington and Chelsea Council (also known as RBKC) aims to provide high quality services to improve the lives of its residents and to make the borough greener, safer and fairer.
The Council has five directorates, sharing Children’s Services and Adult Social Care and Public Health with Westminster Council. Other directorates include Chief Executive, Environment and Neighbourhoods, Housing and Social Investment (including Grenfell recovery), and Resources.
Children's Services and Adult Social Care: This directorate covers children's services, education, family services, safeguarding, adult social care and public health. These services are consistently rated as being of a very high standard.
Environment and Neighbourhoods: Transport, leisure, planning, resident services, libraries and environmental health, all of which are supported by a safer, cleaner and greener streets agenda. This team also work to preserve the unique character of the borough.
Housing and Social Investment: In response to London’s affordable homes crisis, the Council is committed to building more social housing to help people on lower incomes to live, work, and raise their families in the borough. Housing also covers landlord services and estate management, planning, refurbishment, advice and support to help maintain healthy and safe homes, and build stronger communities.
Resources: This directorate includes Customer Services, Human Resources, IT, Finance. These services help the Council to run effectively and in turn benefit the wider community.
CEO manages strategy, Grenfell inquiry, governance and communications.
Top Benefits
- Career progression opportunities
- Structured training
- Flexible working
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