Dental Accounts Receivable Specialist II

Support Center · On-site

About this role

It's fun to work in a company where people truly BELIEVE in what they're doing! 

We're committed to bringing passion and customer focus to the business.
 

Looking for a new career that impacts lives by creating smiles for a lifetime? Rock Dental Brands has an exciting opportunity for a talented and self-motivated individual to become a member of our team. The position of the Dental Claims Follow Up is to ensure insurance dental claims are paid in an accurate and timely manner. Daily tasks and responsibilities listed below are just a few of the responsibilities for this position and are subject to change upon short notice. 

Responsibilities:

  • Working with payers to resolve claim issues

  • Actively reviewing claims rejection reports and correcting any issues

  • Actively work any insurance denials or no pays 

  • Researching outstanding claims >30 days in a timely manner

  • Reviewing claims submission for accuracy

  • Professionally and efficiently notifying the appropriate office staff of any issues hindering claims payment

  • Assisting with Carrier updates

  • Assisting and fee schedule updates

  • Identify unclean claim trends and quickly determine resolution

  • Swiftly documenting self-reporting on incorrect insurance payments

  • Submitting refunds request for any payments made in error

  • Submitting corrective claims for any incorrect procedures rendered

  • Reviewing insurance benefits for accuracy 

  • Notifying the office of any account credits

  • Assist office staff with any billing and claims issues

  • Assist with special projects and other assignments delegated by management

You Must Have:

  • Excellent communication skills

  • Comprehensive knowledge of insurance plans, member eligibility and dental billing is preferred

  • Proficient in Excel 

  • Strong problem solving and research skills

  • Must be analytical and detailed oriented

Nice to Have:

  • Understanding of CDT codes and 837 Terminologies 

What We Offer

  • Flexible health insurance options.

  • Complimentary orthodontic care for you and your family.

  • Paid time off and paid holidays.

  • Industry-leading 401(k) with company match.

  • Career growth and internal advancement opportunities.

  • Modern, supportive call center environment with strong leadership.

Company at a glance

Rock Dental Brands is the result of dentists, dental specialists, and business professionals collaborating to improve the quality of patient care while eliminating the challenges in the day-to-day operation of private practice. The principles of economies of scale and strength in numbers have helped Rock Dental Brands achieve great success. Our group provides the services that allow our doctors to practice exceptional general and specialty dentistry in state-of-the-art offices using the most up-to-date dental equipment and technology.

Today, we are a group of general dentists and dental specialists who provide multidisciplinary care in Pediatric Dentistry, Orthodontics, General Dentistry, and Oral Surgery. We are dedicated to setting the highest standard of care throughout the lifetime of our patients. Our doctors are able to focus solely on providing high-quality, patient-centric care through collaboration, quality assurance programs, continued research and educational development, and exceptional performance.

Founded2015
Team Size501-1,000 employees
WorkspaceOn-site
IndustryHospitals and Health Care
Location
Little Rock, Arkansas, United States

Top Benefits

  • Flexible Health Insurance
  • Complimentary Orthodontic Care
  • Paid Time Off
  • Paid Holidays
  • 401(k) With Company Match
  • Career Growth Opportunities

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