About this role
Description
River Valley Health is seeking a highly organized, quick-thinking Patient Scheduler to keep our medical services running smoothly. You’ll be the planner behind the scenes — coordinating appointments, optimizing provider schedules, and ensuring patients get timely access to care.
What You’ll Do
- Manage daily schedules for primary care providers
- Book, adjust, and confirm patient appointments
- Anticipate scheduling conflicts and solve them before they become problems
- Communicate clearly with patients, providers, and support staff
- Maintain accuracy in our scheduling and EMR systems
- Support front-desk operations as needed
Requirements
· Strong organizational and multitasking skills with attention to detail
· Excellent communication and customer service abilities
· Ability to remain calm and effective during busy or stressful periods
· Proficiency with EMR systems (Epic, Athena, eClinicalWorks, etc.) preferred
· Familiarity with medical terminology is helpful
Previous experience in medical scheduling, front desk operations, or healthcare office setting is strongly preferred
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