IT Operations Analyst
About this role
RB Global is seeking a driven and technically skilled Telecommunications Analyst to support, optimize, and evolve our global enterprise communications ecosystem. This role is responsible for the day-to-day operation, administration, and continuous improvement of our cloud-based telephony, unified communications, contact center, conferencing, and mobility platforms supporting employees and customers across multiple regions worldwide.
The ideal candidate combines deep technical expertise with exceptional customer service, thrives in a fast-paced global environment, and takes ownership of delivering reliable, scalable, and secure communication services. This individual will play a key role in supporting strategic initiatives, driving modernization efforts, and ensuring operational excellence across our communications technology landscape.
Company at a glance
Founded in 1958, Ritchie Bros. (NYSE & TSX: RBA) is the world’s largest and most trusted marketplace for used equipment, trucks, and industrial assets. We connect local sellers to global buyers, providing real results.
Across construction and transportation to agriculture, energy, mining, and forestry, we combine the reach of a global marketplace with personalized local support. Our selling channels - Ritchie Bros., IronPlanet, Marketplace-E, Boom & Bucket and GovPlanet - give customers flexible ways to buy and sell backed by inspections, market insights, and proven performance.
As part of RB Global, we make doing business easier at every step through a connected family of brands, including Rouse Services, SmartEquip, VeriTread, and more.
Follow us for equipment market insights, industry trends, customer stories, and updates from across the RB Global network.
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