Medical Support Professional

Provide comprehensive oversight and support to residents regarding medical, clinical, behavioral, and safety needs:

• Maintain all required New York State certifications to administer medications, including insulin, and provide first aid as needed.

• Schedule, accompany, and support residents at medical and clinical appointments, ensuring appropriate follow-up and documentation.

• Maintain accurate medication records, complete weekly medication and first-aid supply inventories, and coordinate timely reordering and pharmacy pickups.

• Monitor residents’ medical conditions and medications, communicate changes in medical status to Nursing, and follow all clinical recommendations.

• Respond appropriately to medical emergencies and obtain necessary medical treatment while adhering to agency policies and procedures.

• Complete and maintain required medical and clinical documentation, including appointment forms, medication records, health tracking, and best possible health information in Foothold.

• Ensure required medical and clinical tracking is completed and participate in monthly medical audits and other quality assurance activities.

• Participate in mandatory medical, clinical, behavioral, and safety trainings and support Management and Nursing with staff training initiatives.

• Participate in staff meetings, significant meetings, and other team discussions; provide timely updates and relevant input regarding residents’ needs and progress.

• Follow individualized behavior support plans, maintain knowledge of residents’ behavioral and safety needs, and model appropriate, respectful, and positive behavior.

• Communicate effectively, professionally, and respectfully—both verbally and in writing—with residents, families, coworkers, supervisors, healthcare providers, and community partners.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Required Qualifications

High School Diploma or Equivalency Diploma; Preferred Six months work experience with individuals with I/DD. Willingness to continue to develop professional skills and educational opportunities. Must be cleared through a Criminal Background Check and Fingerprinting by Justice Center, MHLS, and OCFS; must acquire and maintain mandatory training as required (AMAP, SCIP, CPR, and First Aid); must possess and maintain a valid Driver’s License (NYS Preferred) (except for Community Habilitation Services). 

Work Environment

Residential

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday at assigned location. Work hours options are 8:00 am - 4:00 pm or 9:00am to 5:00pm.

Benefits & Compensation

• Competitive salary structure

• Health, dental, and vision insurance
• 401(k) with company match 
• PTO policy (11 Paid Holidays, Paid Sick Time, Paid Vacation & Paid Personal Days)
• Remote / flexible work options (If applicable)

Additional Requirements

• Authorized to work in the U.S.
• Ability to work in-person in New York City (NYC)
• Ability to travel to other Rising Ground Sites (if required)

Equal Employment Opportunity

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all employees and applicants for employment without unlawful discrimination as to an individual’s perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or veteran status in all employment decisions, including but not limited to recruitment, hiring, compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.