Racquet Sports Front Desk Attendant
About this role
We are seeking a service-oriented, positive, and hard-working individual with an interest in racquet sports who is also a reliable, organized, forward-thinking problem solver with exceptional interpersonal skills to work on a SUB basis as shift coverage needs arise. Shift hours for this position will vary between 8am - 12pm and 4pm - 8pm daily.
Job Description:
Our Racquet Sports Desk Attendants' priority is ensuring guests and members have an exceptional experience. This role offers a unique opportunity to be at the heart of our racquet community, interacting with players of all levels and contributing to the overall success of our tennis and pickleball programs. Responsibilities include, but are not limited to the following:
Customer Service Excellence:
- Greet and assist residents and guests in a friendly and professional manner.
- Handle inquiries, provide information, and ensure a positive experience for all tennis and pickleball facility users.
- Knowledge of services offered.
- Process point-of-sale transactions, manage inventory counts, and assist customers with retail purchases while providing attentive, professional service.
Facility Maintenance: Maintaining the overall organization and presentation of the pro-shop.
- Monitor and address equipment needs, reporting any maintenance issues promptly.
Member Engagement:
- Foster a welcoming environment, building rapport with members and promoting a sense of community.
- Proactively addressing member needs and feedback, ensuring their satisfaction.
Administrative Tasks:
- Maintain accurate records of court bookings, lesson schedules, and member information.
- Assist with payments as needed.
- Assists with managing court reservations and ensuring accurate scheduling.
Qualifications:
- Excellent customer service and communication skills.
- Basic computer proficiency.
- Previous POS system experience is preferred
- Knowledge or interest in tennis and pickleball is preferred.
- Ability to multitask and stay organized in a fast-paced environment.
- Ability to be self-sufficient with job responsibilities.
- Previous customer service experience preferred.
Company at a glance
At Risher Lifestyle Management, we specialize in designing and executing exceptional events and activities for master-planned communities and companies alike. We believe that events are powerful tools that can help build community, foster connections, and drive business growth. With years of experience and a passion for creating memorable experiences, our team is dedicated to helping our clients achieve their goals through innovative event design and flawless execution.
Our comprehensive event planning services include everything from concept development and logistics management to vendor sourcing and on-site coordination. We take a collaborative approach to each project, working closely with our clients to understand their vision, goals, and budget and delivering results that exceed expectations.
At Risher Lifestyle Management, we pride ourselves on our attention to detail, creativity, and commitment to excellence. We understand that every event is unique, and we tailor our services to meet the specific needs and objectives of each client. Our goal is to create events that are not only enjoyable and memorable but also drive measurable results and lasting impact.
If you're looking for a partner to help bring your community or company events to life, look no further than Risher Lifestyle Management. Contact us today to learn more about our services and how we can help you achieve your event goals.
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