ICT Account Manager
About this role
About the Role:
We are looking for an ICT Account Manager to manage relationships with existing technology clients and identify opportunities to grow those accounts. Full-time permanent role.
Key Responsibilities:
- Manage and develop relationships with an assigned portfolio of technology clients
- Identify client needs and propose suitable ICT products and services
- Prepare and present proposals, tenders, and account plans
- Coordinate with delivery and technical teams to ensure client satisfaction
- Track sales performance and report to management on account health
- Ensure client retention through proactive engagement and issue resolution
Requirements:
- Bachelor's degree in Information Technology, Business, or a related field
- Minimum 2 years of experience in an ICT account management or sales role
- In-depth knowledge of ICT products and services (hardware, software, or managed services)
- Strong negotiation, presentation, and relationship management skills
- Proven track record of meeting or exceeding sales targets
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Company at a glance
Rippling is a workforce management system headquartered in San Francisco, CA that operates as an all-in-one business management system built on a unified platform architecture. The company has raised $1.2B in funding from prominent investors including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock, establishing itself as a well-capitalized player in the enterprise software space. By consolidating workforce and business management functions into a single integrated platform, Rippling enables organizations to streamline their operations and reduce complexity across HR, IT, and finance functions.
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