Admissions and Photo Team Member
About this role
Ripley’s Admissions and Photo Team Member
Admissions & Photo Team Members are the first impression of the guest experience at Ripley’s Aquarium and Ripley’s Attractions. This role is responsible for welcoming guests, selling tickets and photo products, operating point-of-sale systems, and delivering friendly, efficient service across all Admissions and Photo locations.
Key Responsibilities
- Greet and engage guests with a welcoming, professional attitude
- Sell admission tickets, combos, arcade credits, and photo products accurately
- Operate POS systems, handle cash, credit, and debit transactions
- Direct and capture guests for entry photos; assist with photo viewing and purchases
- Rotate through Admissions and Photo locations, including:
- Aquarium:
- Ticket booth
- Entry
- Photo Port
- Attractions:
- Ticket booths: Ripley’s Believe It or Not Museum, Ripley’s Crazy Golf, and Ripley’s Illusion Lab
- Arcade
- Par Bar
- Aquarium:
- Maintain clean, organized work areas and accurate cash drawers
- Communicate pricing and promotions clearly
- Willingness to upsell
- Support team operations with other duties as assigned
Qualifications
- Strong guest service and communication skills
- Comfortable with sales and guest interaction
- Basic cash handling and POS experience preferred
- Friendly, reliable, and adaptable in a fast-paced environment
- Must be able to stand for extended periods and lift up to 35lbs
- Flexible availability, including weekends and holidays
Company at a glance
Built on the foundation of a daily newspaper cartoon in 1918 — still in print today — Ripley’s Believe It or Not! World Entertainment has grown to be a global leader in family entertainment with more than 100 attractions across nine countries. Along with Ripley’s Believe It or Not!, Ripley’s Aquariums, Guinness World Records attractions, Great Wolf Lodge (Niagara Falls), wax museums, traveling shows, miniature golf courses, mirror mazes, and more, the world of Ripley’s continues to grow through exciting new experiences, and online content.
Ripley’s Believe It or Not! World Entertainment is a proud member of The Jim Pattison Group, Canada’s largest private company.
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