Parts Counterperson

Richmond · On-site

About this role

The Parts Counter Person is responsible for customer service and retail sales at an auto parts store. In this position, your responsibilities include selling parts and taking inventory of stock in storage and, if necessary, on shelves

By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Parts Counter Person Compensation and Benefits:

  • Competitive Pay

  • Flexible Working Hours

  • Health Insurance

  • PTO & Sick Leave

  • 401(K)

Parts Counter Person Responsibilities:

  • Oversee the parts sales process from start to finish

  • Work with parts manager to locate any parts not in stock

  • Complete special order part request for the customer

  • Communicate with customer on parts status

  • Communicate with staff and customers in a friendly and professional manner

  • Must follow all company safety policies and procedures

  • Understand and follow federal, state and local regulations applicable to industry

Parts Counter Person Requirements:

  • Previous experience at a Ford dealership is a plus

  • Ability to identify the problem quickly

  • Knowledge of automobiles

  • Effective analytical and communication skills

  • Strong reading, computer, and mathematics skills

  • Ability to learn new technology and repair and service procedures and specifications

  • Minimum of 1 year in service department

  • Ability to lift 50 pounds and work on your feet for extended periods of time

  • Ability to work in a fast-paced environment

  • Basic computer skills

  • Positive, friendly attitude

  • High school diploma or equivalent

  • Experience with auto parts sales (preferred)

  • Ability to work in a fast-paced work environment

  • Strong organizational and time management skills

  • Detail-oriented, have a professional appearance and strong work ethic

We are an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

Company at a glance

Richmond Ford continues to be one of the most awarded dealership groups in the area. We have three locations in Virginia; Richmond Ford in downtown Richmond, Richmond Ford West in Short Pump, and West Point Ford in West Point. Our commitment to our customers and involvement in the community have resulted in the following awards 🏆:
Ford President’s Award, every year since 2006.
Time Magazine - Dealer of the Year 2018
Richmond Times-Dispatch - Best Places to Work 2018
Richmond Ford Lincoln is the DealerRater - 2015 Dealer Of The Year.
Richmond Ford Lincoln voted the 2014 Best Of Virginia Winner by Virginia Living Magazine.
2015 Salute to Dealers Award- Ford’s Salute to Dealers awards recognizes dealers who go above and beyond when it comes to giving back to the communities in which they live and work. Six dealers were selected from among more than 8,500 Ford Motor Company dealers worldwide. They are recognized for exhibiting unparalleled giving, dedication and leadership to their communities. Richmond Ford was one of three dealers in the United States to receive this award.

Founded2004
Team Size201-500 employees
WorkspaceOn-site
IndustryAutomotive
Location
Richmond, Virginia, United States

Top Benefits

  • Competitive Pay
  • Flexible Working Hours
  • Health Insurance
  • PTO & Sick Leave
  • 401(K)

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