Ford Technician

Ford/Lincoln Technician

Richmond Ford West

Glen Allen, VA

Why Us?

• Voted Among Richmond's Best Places to Work year after year
• Brand new service shop just opened April 2025!
• Most Awarded Dealer in Richmond. President's Award again in 2024!
• Average 130% Productivity
• 401K Retirement Plan, 40% Match
• Pay Ranges:
  • Technician $62,500 - $85,000,
  • Master Technician $80,000 - $105,000
  • Senior Master Technician $100,000 - $150,000
• Up to 19 Days Paid Time Off
• Relocation Assistance Plan
• Low Cost Individual Health Care
• Recently Renovated Shop/State of the Art Equipment
• Electronic Parts Request and Delivery
• Largest Parts Department in Virginia
• Longevity -AND- Production Bonuses, plus participation in Ford's top tech rewards program
• Growth/advancement opportunities
• Ability To Mentor and Work with Other Techs/Schools
• Training and Tuition Reimbursement
• Air-Conditioned Shops
• Family-owned Business/Family and Career Oriented

Responsibilities:

• Perform work specified on the repair order with efficiency and following dealership policies and procedures
• Test-drive vehicles, verifying work and proper operation of systems, utilizing diagnostic tools and special service equipment
• Diagnose, maintain, and repair vehicle automotive systems, including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers are well-informed of any additional services needed
• Utilize Internal Escalation Process during difficult repairs
• Provide an estimate of the time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications
• Grow your Skills while being Part of a Productive and Professional Shop

About the Team:

We are a professional team focused on the success of each individual, allowing us to perform at a level that our competitors envy. We want caring and fun-loving individuals that want to advance their careers while helping others. We take pride in our work and need to constantly grow our team with the best of the best to address our ever-increasing backlog of work. We monitor individual production and compensation to ensure that each team member is treated fairly and rewarded for the effort they expend in a sometimes imperfect system. We are simply people serving people.

Qualifications

• Ambitious, hardworking, and seeking advancement
• 5+ Years of Ford Service Technician experience preferred
• Ford specific diagnostic testing experience preferred
• Broad knowledge of new vehicle technologies
• Excellent customer service skills
• Basic computer skills
• Positive, friendly attitude, enjoys having fun
• Enjoy working in a dynamic environment
• Ability to collaborate effectively
• Ability to learn new technology, repair and service procedures
• Able to operate electronic diagnostic equipment IDS/FDRS
• Minimum high school diploma or GED equivalent required
• Valid driver's license
• Ability to pass a background check

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.