Customer Services Representative
- Location
- NZCHC01 - Christchurch (Rhenus Logistics Air & Ocean New Zealand Limited)
- Workplace
- On-site
About this role
What You Can Expect:
- Manage a growing portfolio of both existing and new customers.
- Support customers from initial quotation, order placement right through to final mile delivery and all reporting and system requirements.
- Build strong relationships with our customers.
- Liaise well with all internal & external stakeholders to achieve our common goals.
What You Bring:
- 2+ years’ experience customer service experience in freight forwarding essential
- Confident dealing with customers directly
- Able to work autonomously and as part of a team
- Comfortable visiting customers when required
- Likes a supportive team environment
- Exposure to a small 3PL operation handling specialised customer products
- High attention to detail
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