Outlet Operations Leader
About this role
- Train the stock team to uphold all safety protocols and inventory policies, fostering a culture of accountability and operational excellence
- Oversee the seamless receipt, processing, and transition of merchandise from truck to storage to sales floor, ensuring accuracy, efficiency, and readiness for customers.
- Safeguard inventory integrity by ensuring all merchandise is properly tagged, while monitoring key operational metrics such as inventory accuracy and processing timelines to drive continuous improvement.
- Direct the release of product to third-party delivery partners and customers, ensuring both accuracy and exceptional service standards.
- Authorize and manage the destruction of products designated as marked out of stock (MOS) in compliance with company policies
- Ensure operational interactions with customers and delivery partners reflect company service standards
- 2+ years of leadership experience in retail, preferably in home furnishings
- Exceptional analytical, problem-solving and decision-making skills
- Proficiency with Mac operating systems, iOS devices, Microsoft Office, Google applications.
- Experience in Inventory management systems and processes
- Adaptable and resilient, with a solutions-focused approach to change and challenges
- Flexibility to work a dynamic schedule across all operational hours
- Lift and move items in excess of 100 lbs., using proper equipment and safety techniques
- Maneuver throughout the sales floor and stockroom
- Role entails prolonged standing, twisting, stooping, kneeling, squatting, bending, and climbing
RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.
Company at a glance
WE’RE LOOKING FOR A FEW GOOD PEOPLE WHO DON’T KNOW WHAT CAN’T BE DONE
Some look for a job, others seek opportunity.
Opportunities to do something extraordinary, remarkable and amazing.
Something that hasn’t been seen before, because it hasn’t been done before.
Something out there, in the uncharted waters, at the highest altitudes, where the air gets thin, and the odds get slim. Where the map is your imagination, your compass is your values, and you are driven by your vision.
Opportunities that lie beyond the edge of impossible, that you make possible.
Opportunities that bewilder others to ask, “Who does that?”
Outcomes that embolden us to respond, “We do.”
Explore our current opportunities at www.RH.com/careers.
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