Digital Operations Manager

Job Title: Digital Operations Manager

Business Area/Directorate – Directorate for Corporate Operations 

Location – Saughton House, Edinburgh

Working Arrangement – Staff in roles compatible with hybrid working should aim to spend 40% of their contracted working time working in person at their contractual workplace. More information can be found within Hybrid Working Policy.

Grade – C1 

Advert type –  SG Wide Lateral EOI 

Duration - Permanent 

Eligibility - Expressions of interest are invited from eligible staff at substantive C1 grade

Please note that level transfers are only open to individuals who are Core Scottish Government Staff. 
 

Sponsorship: This role has been assessed as eligible for Skilled Worker sponsorship and is therefore being advertised with the option of sponsorship where required. Any offer of sponsorship remains subject to the individual meeting all other relevant Home Office eligibility and compliance requirements at the time of appointment.

 

Overview: 

Lead the delivery and continuous improvement of critical digital services that support thousands of users, driving operational excellence across corporate systems. 
 
Join our Digital Operations team within iTECS as a Digital Operations Manager, where you will provide strategic leadership for the delivery, support and continual improvement of critical corporate services across the organisation.  The Digital Operations team is responsible for the live running, development and maintenance of a diverse portfolio of applications.  Our mission is to deliver reliable, secure and user-focused technology services that enable business priorities, drive operational excellence and provide outstanding outcomes for colleagues and customers. 
 
Reporting to the Head of Digital Operations, as Digital Operations Manager you are responsible for major aspects of application support for corporate systems such as Oracle Cloud, Staff Directory and eRDM making recommendations for the improvement of support operations and economies, wherever and whenever possible. This includes reviewing support costs, managing contracts, leading change programmes, coordinating the branch’s projects and setting the strategy for overall budgetary control of services.