Senior Product Consultant (m/f/d)

Become Senior Product Consultant (m/f/d) at Retarus.

Retarus is a worldwide provider of cloud-based messaging solutions at enterprise scale. We serve over 40% of the companies listed on the S&P Global 100, e.g. Adidas, Bayer, SAP, BNP Paribas, Goldman Sachs, T-Systems, Swarovski & UPS, as well as governmental agencies and major players in markets across the world. Privately owned and founder-managed for over thirty years, Retarus is customer-oriented, stable, a fair employer, and a strategic business partner with a long-term vision. With some 500 employees in 19 offices on four continents, Retarus operates locally and thinks globally: our teams are organized across borders and are highly integrated. This makes Retarus a multicultural, multilingual, and engaging workplace. We are committed to creating a diverse and dynamic environment for our employees, with generous compensation, time off, and a global, collaborative workplace.

What we offer

• Mobile working and flexible working time
• Collaborative, diverse company culture and superior team spirit
• Flat hierarchies and great feedback culture
• Development opportunities & career perspective
• International business & cross-site collaboration
• Modern, dog-friendly offices with nice amenities
• Company-paid health insurance, public transportation, lunch vouchers and further benefits

What you'll do

Please list 4–5 main tasks and responsibilities.

• You will support the sales team with in-depth technical insights and ensure that our product is optimally positioned to achieve maximum impact.
• You will translate customer requirements into clear use cases
• You will respond to technical and proposal-related inquiries from the sales department, particularly when responding to requests for proposals (RFPs).
• You will plan and participate in customer meetings and workshops—you will advise customers by translating complex business processes into intelligent technical solutions and actionable plans that deliver real value and support customer goals.
• You will represent our products at industry events, support marketing activities, and facilitate workshops with customers, partners, and internal teams.
• You will identify market and industry trends from your customer, sales, and community activities and share them with the product team.
• You will drive product strategies, storytelling, and campaigns with in-depth product and market knowledge when interacting with customers and the field sales team.

What you'll need

• At least 5 years of professional experience in the field of “EDI and Business Process Automation” or a comparable field
• Strong communication and presentation skills, a pragmatic approach, and the ability to explain complex topics clearly and simply. Strong technical understanding and a willingness to gain in-depth knowledge of the product. Experience in the field of EDI / Business Process Automation.
• Language skills (French/English – fluent)

What you can expect

At Retarus, you will work on impactful and dynamic projects, with real opportunities to make a difference. Our customers are leaders across diverse industries, with constantly evolving needs and high expectations. You’ll be working with cutting-edge technology and great creative leeway to meet customers’ needs – and the projects you work on will be deployed globally. Working at Retarus, you will collaborate closely with convivial, culturally diverse teammates. You will grow professionally in a dynamic and exciting workplace and design impactful solutions in real time with top companies.

 

Very important
Come as you are. Retarus is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status.

 

Apply via our online application portal – it’s easy and doesn’t take long. Our colleague Felix Gansmeier is happy to field any questions you may have: [email protected]

We’re looking forward to getting to know you!