Teller - Full Time
About this role
Summary:
The Teller position performs routine branch and customer service duties. They process consumer and commercial checking and savings deposits, loan payments, cash checks, and savings withdrawals. In addition, Teller promotes business development by maintaining excellent customer relations and referring customers to appropriate bank staff for new services.
Essential Duties and Responsibilities:
- Assisting customers with processing transactions, including deposits, withdrawals, and payments, resolving complaints or account discrepancies, and answering questions.
- Informing customers about bank products and services
- Complete new account openings, maintenance, and servicing accounts
- Maintaining and balancing cash drawers and reconciling discrepancies.
- Responsible for balancing vault and coin machine
- Packing cash and rolling coin to be stored in drawers or bank vaults.
- Keeping a clean, organized work area and professional appearance.
- Handling currency, transactions, and confidential information in a responsible manner.
- Using software to track bank information and generate reports.
- Deliver exceptional customer service in person and over the phone
- Adhere to the core values of the bank
- Follow all bank financial and security regulations/procedures, including completing required compliance training.
- Maintain necessary logs and reports for compliance.
- Other duties as assigned.
Education And/Or Experience:
- High School Diploma or equivalent.
- One year of previous Consumer banking is preferred.
Knowledge/Skills/Abilities:
- Knowledge of Microsoft Office applications (Excel, Word, Powerpoint).
- Strong verbal and written communication skills.
- Detail-oriented and able to work under pressure of deadlines.
- All candidates must complete a pre-employment background, credit, and drug screening.
Physical Requirements:
- Must be able to exert up to 25 pounds of force occasionally and/or a negligible amount of force frequently.
- Must occasionally lift and/or move up to 25 lbs.
- Specific vision abilities required by this job include close vision and the ability to adjust focus.
- Sitting for long periods.
Working Conditions:
The working conditions are generally comfortable, with minimal exposure to noise, heat, dust, and other related items. All employees are required to maintain a neat and safe work area.
Regent Bank is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by law.
Company at a glance
Evolving with Excellence for Over a Century
Established over 100 years ago, Regent Bank has experienced transformative growth since being acquired by Regent Capital Corporation in 2008. From our humble beginnings as a community bank with $72 million in assets, we have expanded into a formidable regional business bank, now serving clients across six major markets with assets exceeding $1.7 billion.
At Regent Bank, we are deeply proud of our roots in Nowata, OK, and equally excited about our presence in the vibrant cities of Tulsa, Broken Arrow, Oklahoma City/Edmond, Springfield, MO, and our newest addition, Frisco, TX. Our growth is fueled by a commitment to excellence and a deep understanding of the unique needs of the businesses and communities we serve.
Our approach to banking is simple yet powerful: listen intently, respond rapidly, and deliver superior solutions. By focusing on providing a premium client service experience, we ensure that each decision is timely, each interaction is valuable, and every client relationship is treated with the utmost importance.
As we look to the future, Regent Bank remains dedicated to building on our legacy of trust and innovation, driving growth for our clients, and enhancing the economic well-being of the communities we are privileged to serve.
Member FDIC & Equal Housing Lender.
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