BILINGUAL CLIENT CARE COORDINATOR
About this role
Description
Recovia, LLC is seeking a BILINGUAL CLIENT CARE COORDINATOR for our Clinic Hub in Midtown Phoenix.
1. This is NOT a remote position.
2. Bilingual in Spanish and English is required.
3. Must have experience working in a Medical Clinic Office as part of the backoffice staff, i.e. Receptionist, Insurance Verification, Medical Administration, etc.
4. Hours are M-F, from 9:30am - 6:30pm.
Company Overview
Recovia, LLC is an integrated outpatient program dedicated to providing comprehensive treatment for chronic pain, mental health, and substance use in the Phoenix area. Our holistic approach addresses the whole person through a diverse range of services, fostering lasting recovery and improved well-being. We are committed to creating a positive, inclusive, and compassionate environment for both our patients and staff.
Job Summary
We are seeking a dedicated and bilingual Client Care Coordinator for outpatient services who will serve as a vital link between patients and our healthcare team. The ideal candidate will possess excellent communication skills in both English and Spanish, along with a strong background in medical administrative support. This role involves coordinating patient care, managing appointments, and ensuring a smooth patient experience while maintaining high standards of professionalism and compassion.
Requirements
Requirements
- Proven experience working in a medical office or healthcare setting, preferably within outpatient.
- Strong knowledge of medical terminology and medical administrative procedures.
- Bilingual fluency in English and Spanish is essential for effective communication with diverse patient populations.
- Experience with medical office software, electronic health records, and scheduling systems.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced environment.
- Ability to demonstrate professionalism, empathy, and excellent interpersonal skills when interacting with patients and team members.
Join our team as a Client Care Coordinator to make a meaningful difference in the lives of our patients through compassionate care coordination and outstanding administrative support!
Company at a glance
If other treatments have failed, Recovia can help. Our integrated team approach to treating chronic pain, mental health, and substance use will give you the skills and knowledge to manage all forms of pain, relax and reset your mind and body, and increase mental and physical function. At Recovia, our one-of-a-kind outpatient treatment model considers the whole person. Regardless of what's going on in your life, Recovia will work with you to develop a program specific to your needs and goals for the greatest possibility of decreasing all forms of pain, improving both mental and physical functioning, and reaching long-term change.
Pain is more than just physical. It’s a multi-dimensional interaction of biological, psychological, and social components that affect all aspects of our lives. Just as pain is a complete mind-body-life experience, your treatment plan should be as well.
Recovia will create a fulfilling team environment for our employees. Through "The Recovia Way" we will provide a truly integrated team environment that is positive, inclusive, and compassionate for all 18+ individuals. Treatment will be collaborative, unique, holistic, and individualized fostering transformation of mind and body. We believe our unique approach will offer the best chance at lasting recovery for those cycling through emotional and/or physical pain. With our teamwork, curriculum, and culture we will disrupt the healthcare landscape by reducing healthcare utilization and providing gold-standard care.
We have 7 locations in the Greater Phoenix Area, 2 clinics in Tucson, and a state-wide virtual care program. We also accept 99% of insurance plans. For more information or to start your Recovia journey, contact us at 480-712-4600, email [email protected], or visit our website at www.recovia.com.
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