Senior Software Engineer

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO · On-site

About this role

Job Description

What is the opportunity?

As a Senior Software Engineer on the Advice Centre Engineering Team, you will design and build enterprise-scale applications and backend services that enable real-time audio streaming, transcription, and AI-powered summarization. You'll play a key role in RBC's broader AI strategy by delivering solutions that enhance advisor efficiency and transform how our advisors interact with clients. This is a hands-on engineering role where you'll take innovative audio and AI capabilities from concept through production, working directly with modern web technologies and cloud infrastructure to create resilient, scalable systems that deliver measurable business impact.

What will you do?

  • Code, test, build, deploy, and support multi-tier architecture applications that handle real-time audio processing and transcription at scale
  • Engineer backend services and frontend applications that seamlessly integrate audio streaming, real-time transcription, and generative AI-powered summarization capabilities
  • Collaborate within an agile scrum team to prioritize technical initiatives, balance requirements, and align deliverables with business objectives
  • Leverage modern AI coding tools (Copilot, Windsurf, Claude) throughout the development lifecycle to accelerate productivity and code quality
  • Design systems with resilience, observability, and scalability at their core, implementing robust monitoring and alerting to ensure production reliability

What do you need to succeed?

Must-have

  • Post-secondary education in Computer Science, Software Engineering, or related field, or equivalent professional software development experience
  • Proficiency in TypeScript, Node.js, and modern frontend frameworks (React), with hands-on experience building desktop applications using Electron.js
  • Proficiency in audio streaming technologies including WebSocket protocols, real-time data handling, and browser Media APIs (MediaRecorder, Web Audio API, MediaStream)
  • Proven experience with AWS Transcribe Streaming, including WebSocket integration, audio encoding formats (PCM/Opus), and streaming response handling
  • Strong knowledge of authentication patterns including OAuth 2.0/OIDC and secure token management
  • Solid understanding of Electron security best practices including context isolation, preload scripts, Content Security Policy, and secure inter-process communication
  • Experience with backend frameworks (Koa) and testing frameworks (Jest, k6) for building and validating production-grade applications
  • Proficiency in stream processing, including audio buffer management, backpressure handling, and memory optimization
  • Ability to troubleshoot complex multi-tier applications, desktop systems, and WebSocket connections
  • Familiarity with modern development and deployment practices

Nice-to-have

  • Experience with WebEx API/SDK for enhanced communication platform integration
  • Knowledge of audio processing techniques including noise reduction, echo cancellation, and audio normalization
  • Familiarity with Windows audio APIs such as WASAPI for advanced system-level audio capture
  • Experience with Electron packaging, code signing, auto-updates, and installer creation using tools like electron-builder
  • Experience load testing real-time systems using tools like k6 with WebSocket scenarios
  • AWS deployment experience across services including EC2, S3, Lambda, API Gateway, and managed transcription services
  • Backend development experience with Java Spring Boot or similar frameworks
  • Knowledge of monitoring concepts (logs, metrics, traces, telemetry) and observability tools (Dynatrace, Elastic Stack, Prometheus, Grafana)

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
  • Leaders who support your development through coaching and managing opportunities
  • Ability to make a difference and lasting impact
  • Work in a dynamic, collaborative, progressive, and high-performing team
  • A world-class training program in financial services
  • Flexible work/life balance options
  • Opportunities to do challenging work

#LI-POST
#TechPJ

Job Skills

Active Learning, Agile Methodology, Application Integrations, Audio Processing, Authentication, Back-End Development, Detail-Oriented, Enterprise Application Delivery, Grafana, Group Problem Solving, Java (Programming Language), JavaScript, Media Streaming, Microsoft Windows, Multitier Architecture, Node.js, Programming Languages, Python (Programming Language), React.js, Software Development Life Cycle (SDLC), SRE Observability, TypeScript, Web Development, WebSocket, Web Technologies

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-05-26

Application Deadline:

2026-09-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Company at a glance

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 94,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada's biggest bank and one of the largest in the world, based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our more than 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.
We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities. See how at www.rbc.com/community-social-impact.

http://rbc.com/legalstuff.

La Banque Royale du Canada est une institution financière mondiale définie par sa raison d'être, guidée par des principes et orientée vers l'excellence en matière de rendement. Notre succès est attribuable aux quelque 94 000+ employés qui mettent à profit leur créativité et leur savoir faire pour concrétiser notre vision, nos valeurs et notre stratégie afin que nous puissions contribuer à la prospérité de nos clients et au dynamisme des collectivités. Selon la capitalisation boursière, nous sommes la plus importante banque du Canada et l'une des plus grandes banques du monde. Nous avons adopté un modèle d'affaires diversifié axé sur l'innovation et l'offre d'expériences exceptionnelles à nos plus de 17 millions de clients au Canada, aux États Unis et dans 27 autres pays. Pour en savoir plus, visitez le site rbc.com/francais

Nous sommes fiers d'appuyer une grande diversité d'initiatives communautaires par des dons, des investissements dans la collectivité et le travail bénévole de nos employés. Pour de plus amples renseignements, visitez le site www.rbc.com/collectivite-impact-social.

https://www.rbc.com/conditions-dutilisation/

Team Size10,001+ employees
WorkspaceOn-site
IndustryBanking
Location
Toronto, Ontario, Canada
Websiterbc.com
LinkedInLinkedIn

Top Benefits

  • Bonuses
  • Flexible benefits
  • Competitive compensation
  • Commissions
  • Stock options
  • Professional development coaching
  • Flexible work-life balance options

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