Food & Beverage Assistant
About this role
Location: 266 Anchor Rd, Bristol BS1 5TT
£12.92 per hour including paid breaks. £1 extra per hour after midnight.
40 hours a week including late nights and weekends.
At Grosvenor Casinos, we don't just offer a place to work, we offer a place to belong.
Grosvenor Casinos Bristol is a vibrant, welcoming 24-hour venue with a loyal customer base and a friendly, energetic team. With live table gaming, slots, electronic roulette, poker and sports viewing, every day is exciting. We pride ourselves on great service, strong teamwork and a supportive culture where everyone can grow and thrive.
Why Bristol?
- Prime central Bristol location with excellent public transport links for easy commuting.
- Free parking available.
- Complimentary food available during shifts.
- A lively team social calendar packed with fun events throughout the year.
For decades, Grosvenor Casinos has been the leading name in UK casinos, known for iconic venues and unrivalled experiences. Our casinos are vibrant, welcoming spaces where players come together to play with purpose, relax with friends, and enjoy brilliant food, drink and entertainment. Above all, they come for that exhilarating feeling where anything can happen.
Grosvenor Casinos sit at the heart of communities across the UK, and our ambition is clear: to become the UK's most loved casinos. It's our people who bring that ambition to life, setting the tone on the casino floor, creating energy and delivering breathtaking moments that keep guests coming back.
We're building something special at Grosvenor Casinos. Join us and be part of it.
The Role
As a Food & Beverage Assistant, you'll play a key role in creating memorable experiences for our customers. From serving drinks and food to providing friendly, attentive service, you'll help create the vibrant atmosphere that makes Grosvenor Casinos special.
Whether you're supporting guests on the gaming floor, preparing drinks behind the bar, serving food, or keeping our venue looking its best, you'll be part of a team that's passionate about delivering great hospitality every day.
You'll thrive in a fast-paced environment, working closely with colleagues across the venue to ensure every guest feels welcomed, valued and looked after.
Skills & Experience Needed
If you're ready for a new challenge in a fun, fast-paced and supportive environment, we'd love to hear from you.
Experience in food and beverage or hospitality is helpful, but not essential. What matters most is your enthusiasm, reliability and commitment to providing exceptional customer service.
You'll bring:
- A positive, friendly and approachable attitude.
- Strong communication and teamwork skills.
- A passion for creating great customer experiences.
- The ability to stay calm and deliver excellent service in a busy environment.
- Flexibility and willingness to learn new skills.
Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.
Candidates must be 18 years of age or older and have the legal right to work in the UK.
Why Join Us?
As part of The Rank Group, Grosvenor Casinos combines a vibrant, premium casino experience with outstanding benefits and exciting career progression opportunities within a leading leisure brand.
Rewards that keep the excitement going
From team incentives and competitions to everyday perks, we make sure your effort is recognised and rewarded.
A strong start that sets you up to win
Our induction gives you the confidence, knowledge and support you need to hit the ground running, with ongoing learning to keep building your skills.
Work with energy and variety
No two days are the same. You'll help shape how we do things, bring ideas to life and make a real impact.
High standards, achieved together
We set the bar high and support each other to reach it, because when one of us wins, we all do.
Room to grow and move forward
Whether you're starting out or ready for your next step, we'll support your development and open up opportunities to progress within Grosvenor Casinos and The Rank Group.
We're for Everyone
If you're looking for a role with energy and variety and want to be part of a team that values passion, performance and care, we'd love to hear from you.
At Grosvenor Casinos and The Rank Group, we celebrate individuality and welcome applications from all backgrounds. If you need adjustments at any stage of the process, just let us know.
*Please note: while this role is advertised as Food & Beverage Assistant, the position is known internally as Food & Beverage Host, which will be the job title stated in your contract of employment.
#GrosvenorCasinos
Company at a glance
Rank is one of the great names in British entertainment. Since 1937, we’ve stayed true to our founding mission – to excite and to entertain.
Today, our brands include Grosvenor Casinos, Mecca Bingo, Enracha, with licensed venues that bring people together for fun and laughter in more than 100 communities. And our digital-only brands bring all that good stuff to our players at home and on the move.
Our long experience brings with it a sense of responsibility. Rather than just reacting to changes in the law, we want to help guide the gaming industry forwards so that everyone can enjoy themselves safely. That’s why we take great care to inform our customers about every aspect of our games.
We also feel a sense of responsibility to the planet. We’re inspiring our people through environmental, social and governance initiatives that will take us to where we want to be as a business. And we include the communities in which we operate in everything we do. That’s where we started and where we belong still – at the heart of the community.
Top Benefits
- Team incentives
- Competitions
- Everyday perks
- Induction training
- Ongoing learning
- Career progression
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